Jake Carroll
Founder | Senior Product Development Manager | Strategic Designer & Facilitator
Professional Overview
Jake Carroll is a versatile and accomplished professional with extensive experience in product development, strategic design, and business innovation. As the Founder of Good Fortune, he spearheads the company's product strategy and innovation efforts, while also serving as a Senior Product Development Manager at Swinburne Design Factory Melbourne and a Strategic Designer & Facilitator at Create Kaizen.
Experience Summary
Current Roles
Founder, Good Fortune (2024-08-01 to Present)
- Responsible for defining the company's product vision, roadmap, and go-to-market strategy
- Leads a team of designers and developers to execute on innovative product solutions
- Collaborates with clients to identify pain points and develop tailored digital products
Senior Product Development Manager, Swinburne Design Factory Melbourne (2024-01-01 to Present)
- Oversees the development and implementation of new products and services
- Manages cross-functional teams to ensure efficient and effective project delivery
- Drives the integration of design thinking principles into the product development process
Strategic Designer & Facilitator, Create Kaizen (2021-09-01 to Present)
- Guides organizations through the process of design-led innovation and transformation
- Facilitates workshops and design sprints to help clients unlock new opportunities
- Leverages a deep understanding of user-centered design to deliver impactful solutions
Career Progression
Strategic Design Lead, Designit (2023-02-01 to 2023-08-01)
- Spearheaded the development of innovative digital products and services for clients
- Collaborated with cross-functional teams to translate business requirements into compelling user experiences
- Championed the integration of design thinking and agile methodologies within the organization
Business Designer, NOBA (2021-12-01 to 2023-02-01)
- Supported the creation of new business models and revenue streams for clients
- Leveraged design thinking and data-driven insights to identify growth opportunities
- Worked closely with clients to co-create and validate innovative solutions
Program Manager, NerdWallet (2018-08-01 to 2021-09-01)
- Managed the successful delivery of complex, multi-disciplinary projects
- Optimized operational processes and workflows to improve efficiency and productivity
- Fostered strong cross-functional collaboration and communication within the organization
Academic Background
Jake holds a Bachelor of Design from Swinburne University of Technology, where he specialized in Product Design and Innovation.
Areas of Expertise
- Product development and management
- Strategic design and design thinking
- Business innovation and transformation
- Project management and agile methodologies
- Facilitation and workshop design
Professional Impact
- Spearheaded the development of several award-winning digital products and services
- Designed and facilitated impactful workshops and design sprints for clients across diverse industries
- Contributed to the successful delivery of large-scale, complex projects with measurable business impact
Conclusion
With his exceptional track record of driving innovation, Jake Carroll is poised to continue making a significant impact in the product development, strategic design, and business transformation domains. His versatile skill set, entrepreneurial mindset, and commitment to delivering value-driven solutions make him a valuable asset to any organization seeking to navigate the challenges and opportunities of the digital landscape.