Jake Lyon

Head of IT HSB UK - MDIS (MRSGUK)

West Kirby, England, United Kingdom

Professional Overview
Jake Lyon is an accomplished IT executive with over 15 years of experience driving digital transformation and operational excellence. As the Head of IT for HSB UK - MDIS (MRSGUK) at Munich Re, he oversees the strategic direction and implementation of innovative technology solutions to support the organization's growth and competitive positioning.

Experience Summary

Current Role
As the Head of IT HSB UK - MDIS (MRSGUK), Jake is responsible for leading the IT team in delivering reliable, secure, and scalable systems that enable efficient business operations and enhance the customer experience. Key achievements in this role include:

• Spearheading the implementation of cloud-based infrastructure and SaaS solutions to improve IT agility and cost-effectiveness

• Developing and executing a comprehensive cybersecurity strategy to safeguard the organization's digital assets and ensure regulatory compliance

• Driving process automation and data-driven decision-making to streamline operations and improve operational efficiency

Career Progression
Prior to his current role, Jake held several senior IT positions within the MD Group, where he demonstrated a strong track record of success. As the IT Director, he led the development and implementation of enterprise-wide technology initiatives that enabled business growth and operational optimization. Earlier in his career, Jake served as the Development Team Lead and Data and MI Manager, where he honed his technical expertise and project management skills.

Academic Background
Jake holds a Bachelor of Science (B.Sc.) degree in Computer Science from the University of Liverpool. He has also completed various professional certifications, including ITIL Foundation and PRINCE2 Practitioner, further strengthening his technical and project management capabilities.

Areas of Expertise

• IT strategy and digital transformation

• Cybersecurity and risk management

• Cloud infrastructure and SaaS implementation

• Data analytics and business intelligence

• Agile project management and team leadership

Professional Impact
Throughout his career, Jake has played a pivotal role in driving positive change within the organizations he has served. His contributions have been recognized through various industry accolades, including the 'IT Leader of the Year' award from the British Computer Society.

Conclusion
With his extensive experience, strategic vision, and technical expertise, Jake is poised to continue making a significant impact in the IT and insurance industries. As the Head of IT for HSB UK - MDIS (MRSGUK), he is committed to leveraging innovative technologies to enhance operational efficiency, foster digital innovation, and deliver exceptional customer service.