James Crisp
Senior Account Executive - Conversational AI, Insurance
Professional Overview
James Crisp is a seasoned sales executive with extensive experience in the insurance and conversational AI industries. As the Senior Account Executive at OpenDialog AI Ltd, he is responsible for driving business growth and expanding the company's presence in the insurance sector. With a strong background in enterprise sales, James leverages his industry expertise to help clients implement cutting-edge conversational AI solutions that enhance customer engagement and streamline operations.
Experience Summary
Current Role
At OpenDialog AI Ltd, James serves as the Senior Account Executive for the Conversational AI division, focusing on the insurance industry. In this role, he is responsible for:
- Identifying and pursuing new business opportunities within the insurance sector
- Engaging with C-suite executives to understand their challenges and requirements
- Developing and presenting tailored solutions that leverage OpenDialog's conversational AI technology
- Closing high-value enterprise deals and managing the implementation process
- Collaborating with cross-functional teams to ensure seamless delivery and ongoing client support
Under James's leadership, OpenDialog has experienced significant growth in the insurance industry, with several major clients leveraging the company's innovative conversational AI platform to transform their customer experience.
Career Progression
Prior to his current role, James held various sales leadership positions in the technology and software industries. As the Senior Enterprise Account Executive at Turtl, he successfully drove the adoption of the company's content marketing platform among enterprise clients. Before that, he served as the Regional Sales Director, EMEA, at Verint Community (formally Telligent), where he led a team of sales professionals and oversaw the expansion of the company's online community solutions across Europe, the Middle East, and Africa.
James's career began in the IT recruitment industry, where he honed his sales and client relationship management skills. He then transitioned into the software and technology sector, steadily climbing the ranks and developing a deep understanding of enterprise sales, account management, and industry-specific solutions.
Academic Background
James holds a Bachelor of Science degree in Computer Science from the University of Manchester, where he graduated with honors.
Areas of Expertise
- Enterprise sales and account management
- Conversational AI and intelligent automation
- Insurance industry knowledge and regulatory compliance
- Client engagement and solution development
- Cross-functional collaboration and team leadership
Professional Impact
Throughout his career, James has consistently demonstrated his ability to drive business growth and deliver tangible results for his clients. At OpenDialog AI Ltd, he has played a pivotal role in securing several high-profile insurance clients, implementing conversational AI solutions that have streamlined operations, improved customer satisfaction, and generated significant cost savings.
James is also an active member of RevGenius, a community of sales professionals, where he shares his expertise and mentors aspiring sales leaders.
Conclusion
With his extensive experience, industry-specific knowledge, and proven track record of success, James Crisp is a valuable asset to the OpenDialog AI Ltd team. As the Senior Account Executive for the Conversational AI division, he continues to push the boundaries of what is possible in the insurance industry, delivering innovative solutions that transform the way businesses engage with their customers.