Professional Role and Company Context
James Hayes serves as Medical Director at United Health Services (UHS), a leading healthcare provider headquartered in Montrose, Pennsylvania. UHS operates under the umbrella of Universal Health Services, Inc., a publicly traded company (NYSE: UHS) headquartered at 367 South Gulph Road, King of Prussia, PA. UHS employs over 5,200 professionals and focuses on delivering integrated healthcare services, including acute care hospitals and specialty care units. The company emphasizes quality patient care and has a strong footprint in the Northeastern United States.
Location and Network
James Hayes is based in Montrose, PA, aligning with UHS's regional operational centers. He has an active professional network on LinkedIn comprising 38 connections, suggesting a moderate degree of engagement within his industry circle.
Educational Background and Credentials
James Hayes's education credentials include a medical degree from Case Western Reserve University School of Medicine. Additional career achievements specific to this individual were not detailed in the data. His LinkedIn profile confirms his clinical leadership experience, but no further formal awards or certifications were identified directly associated with him at UHS.
Professional Experience and Responsibilities
As Medical Director at UHS, Hayes is likely responsible for overseeing clinical operations, ensuring compliance with medical standards, and leading initiatives that improve patient outcomes within the health system. This role typically demands coordination with multiple departments including nursing, administration, and specialized care teams to align medical practices with organizational goals.
United Health Services has demonstrated growth and commitment to healthcare excellence, as exemplified in their 2006 annual report recognizing over 5,200 employees and widespread efforts to elevate care quality. James Hayes, in his capacity, contributes to these efforts by leading clinical standards and strategic initiatives at the Montrose facility.
Relevant Industry and Sector Insights
While specific achievements or publications by James Hayes at UHS were not found, the broader healthcare environment in which he operates includes significant challenges and dynamics, such as:
- Increasing focus on health informatics and its integration to enhance healthcare culture and service delivery.
- Patient satisfaction metrics and behavior moderation have become pivotal in assessing healthcare quality, which fall under the purview of clinical leadership.
- Ongoing healthcare system challenges post-pandemic, emphasizing the need for improved clinical leadership and adaptability.
Organizational Leadership Context
UHS’s executive leadership as of mid-2025 includes:
- Marc D. Miller, President and CEO of Universal Health Services.
- Alan B. Miller, Founder and Executive Chairman.
- Steve G. Filton, Executive Vice President and CFO.
The leadership promotes a culture of integrated and compassionate healthcare delivery, impacting operational decisions at regional and facility levels where James Hayes operates.
Contact and Communication Channels
While direct contact details for James Hayes were not explicitly listed, UHS provides centralized communication avenues:
- General UHS contact number: 607-762-2200
- Corporate office phone: 610-768-3300
- Contact forms and portals are available via UHS’s website (https://www.nyuhs.org/contact)
These channels facilitate connection to senior management, including medical directors like Hayes.
Summary of Insights
James Hayes holds a critical leadership role as Medical Director at a major regional healthcare provider, United Health Services. His medical education from Case Western Reserve and position within UHS place him at a nexus where clinical expertise meets operational healthcare management. Though detailed personal achievements or publications are unavailable, his role implies a mandate to drive clinical excellence, oversee healthcare delivery, and contribute to UHS’s mission of high-quality patient care.
Understanding Hayes's leadership position at UHS and his embeddedness in clinical operations provides strategic insight into the organizational structure and priorities at the Montrose facility. Engagements that align with healthcare innovation, clinical process improvements, or health informatics may resonate in dialogues involving Hayes.
