Professional Summary

Professional Overview

James McKenna is an experienced Bar Supervisor and Duty Manager with a diverse background in the hospitality industry. He excels at managing day-to-day bar operations, leading teams, and ensuring exceptional guest experiences.

Experience Summary

Current Role

As the Bar Supervisor and Duty Manager at The White Hart Hotel, James is responsible for overseeing the hotel's bar operations, including staff management, inventory control, and customer service. He plays a key role in maintaining high standards of service and efficiency, contributing to the hotel's reputation for delivering exceptional hospitality experiences.

Career Progression

Prior to his current role, James has held various electrician positions, gaining valuable technical and problem-solving skills. His career progression includes roles at ESTILO INTERIORS LIMITED, as a self-employed electrician and electrical supervisor, and at several electrical contracting firms, such as H & H ELECTRICAL CONTRACTORS LTD, ENTRIC SERVICES LIMITED, P&R Morson, Scion electrical, and SES. James started his career as an electrical apprentice/improver at Briggs & Forrester Group, where he honed his technical expertise and laid the foundation for his career in the industry.

Academic Background

James holds a relevant educational background, having completed an electrical apprenticeship program at Briggs & Forrester Group.

Areas of Expertise

• Bar operations management

• Team leadership and supervision

• Inventory control and cost optimization

• Customer service and guest experience enhancement

• Electrical installation and maintenance

• Problem-solving and technical troubleshooting

Professional Impact

Throughout his career, James has demonstrated a strong commitment to delivering exceptional service and ensuring the efficient operation of the businesses he has worked for. His leadership skills, attention to detail, and ability to adapt to changing circumstances have been instrumental in driving positive outcomes for his employers.

Conclusion

With his diverse background, technical expertise, and proven track record in the hospitality industry, James McKenna is well-positioned to continue making a valuable contribution to The White Hart Hotel's success as a Bar Supervisor and Duty Manager. His passion for hospitality, combined with his management capabilities, make him a valuable asset to any organization.