Professional Overview
James Puff is an accomplished business development professional with extensive experience in the automotive industry. As the Business Development Manager - Fleet and Commercial at Carl Black Automotive Group, he leverages his deep industry knowledge and strong relationships to drive sales growth and enhance customer experiences.
Experience Summary
Current Role
In his current role, James is responsible for managing and expanding the fleet and commercial customer base for Carl Black Automotive Group. He works closely with fleet managers and commercial clients to understand their unique needs and provide tailored solutions. James' expertise in fleet operations, commercial vehicle specification, and customer relationship management has been instrumental in securing new business and fostering long-term partnerships.
Career Progression
Prior to joining Carl Black Automotive Group, James enjoyed a distinguished 39-year career with General Motors. He held the role of Southeast Region's Commercial Zone Manager, where he was instrumental in driving sales growth, optimizing fleet operations, and fostering strong relationships with commercial clients. James' extensive industry experience, coupled with his exceptional leadership and strategic planning abilities, have been invaluable in shaping his successful career.
Academic Background
James holds a Bachelor's degree from a reputable university, providing him with a solid foundation in business administration and marketing.
Areas of Expertise
- Fleet and commercial vehicle sales and operations
- Customer relationship management
- Strategic business development
- Commercial client needs analysis and solution design
- Industry trends and market insights
- Effective communication and negotiation skills
Professional Impact
Throughout his career, James has been recognized for his ability to drive sales growth, enhance customer satisfaction, and contribute to the overall success of the organizations he has served. His commitment to providing exceptional service and his deep understanding of the automotive industry have made him a trusted advisor to fleet managers and commercial clients alike.
Conclusion
James Puff's extensive experience, industry expertise, and demonstrated track record of success make him a valuable asset to the Carl Black Automotive Group. As the Business Development Manager - Fleet and Commercial, he is poised to continue driving the company's growth and delivering innovative solutions that meet the evolving needs of its fleet and commercial customers.
