Professional Overview
Jamie Person is an accomplished Director of Product Management with a strong focus on Relationship Offerings at Best Buy. With over 15 years of diverse experience in retail and e-commerce, Jamie has a proven track record of driving product innovation and delivering exceptional customer experiences.
Experience Summary
Current Role
As the Director of Product Management for Relationship Offerings at Best Buy, Jamie is responsible for leading the strategy, development, and implementation of the company's customer loyalty and engagement programs. In this role, Jamie oversees a team of product managers and collaborates cross-functionally to ensure the Relationship Offerings suite meets the evolving needs of Best Buy's customer base. Under Jamie's leadership, the Relationship Offerings portfolio has experienced significant growth, contributing to the company's overall revenue and customer retention goals.
Career Progression
Prior to joining Best Buy, Jamie held various product management and leadership roles at leading organizations, including Amazon and Target. As a Senior Product Manager at Amazon, Jamie played a critical role in the development and launch of the Amazon Relay app, a key component of the company's Middle Mile Product and Technology ecosystem. Additionally, Jamie's experience as a Technical Product Owner at Turnberry Solutions and in multiple product management positions at Target has provided a well-rounded understanding of the retail industry and the importance of aligning technology solutions with customer needs.
Academic Background
Jamie holds a Bachelor of Science in Business Administration from the University of Minnesota, with a concentration in Marketing and Operations Management.
Areas of Expertise
- Product strategy and roadmap development
- Customer-centric product design and implementation
- Cross-functional collaboration and stakeholder management
- Agile product development methodologies
- Retail and e-commerce industry expertise
- Technical product management and software development lifecycle
Professional Impact
During Jamie's tenure at Amazon, the Middle Mile Product and Technology team achieved a 25% increase in customer satisfaction and a 15% reduction in delivery times for the Amazon Relay app. At Best Buy, Jamie has spearheaded the launch of a new Relationship Offerings program that has contributed to a 12% increase in customer loyalty and a 8% uplift in overall revenue.
Conclusion
With a strong background in product management, a deep understanding of the retail and e-commerce industries, and a proven track record of driving innovative solutions, Jamie Person is poised to continue making a significant impact in their role as Director of Product Management for Relationship Offerings at Best Buy.
