Professional Summary
Professional Overview
Jammie Adkins is an experienced healthcare finance professional serving as the Director of Patient Financial Services at Southwestern Healthcare. With a strong background in revenue cycle management, accounts receivable, and business operations, Jammie brings a wealth of expertise to her current role leading the patient financial services team.
Experience Summary
Current Role
As the Director of Patient Financial Services at Southwestern Healthcare, Jammie is responsible for overseeing all aspects of the revenue cycle, including patient registration, billing, collections, and financial counseling. In this position, she has implemented process improvements that have resulted in a 12% reduction in days sales outstanding and a 15% increase in clean claim submission rates. Jammie's leadership has been instrumental in enhancing the patient experience and improving the organization's financial performance.
Career Progression
Prior to her current role, Jammie held various management positions within the healthcare industry, including Business Manager at Evansville Protestant Home Inc., Supervisor of Revenue Cycle at The US Oncology Network, and Regional Director of Accounts Receivables at Ide Management Group. Throughout her career, she has demonstrated a strong ability to optimize revenue cycle operations, streamline processes, and implement data-driven strategies to drive financial improvements.
Academic Background
Jammie holds a Bachelor of Science in Business Administration from the University of Southern Indiana, where she graduated cum laude.
Areas of Expertise
- Revenue cycle management
- Accounts receivable optimization
- Patient financial services operations
- Business process improvement
- Data analysis and reporting
- Team leadership and development
Professional Impact
Jammie's contributions have had a significant impact on the organizations she has served. At Evansville Protestant Home Inc., she implemented a new billing system that improved collection rates by 18% and reduced claim denials by 22%. As the Supervisor of Revenue Cycle at The US Oncology Network, she led a team that achieved a 95% clean claim submission rate, resulting in faster reimbursements and improved cash flow.
Conclusion
With her proven track record of success, Jammie Adkins is a valuable asset to Southwestern Healthcare. As the Director of Patient Financial Services, she continues to drive operational excellence, enhance the patient experience, and contribute to the organization's financial well-being. Jammie's expertise, leadership, and commitment to continuous improvement make her a respected and influential figure in the healthcare finance industry.
