Professional Summary

Professional Overview

Jan Benzon is a seasoned Pricing Analyst with extensive experience in the BPO (Business Process Outsourcing) industry. He possesses a strong background in pricing analysis, strategic planning, and operational management, which he leverages to drive business success and profitability.

Experience Summary

Current Roles

Pricing Analyst, Sitel Group (April 2022 - Present)

• Responsible for analyzing market trends, competitor pricing, and client requirements to develop competitive and profitable pricing strategies.

• Collaborates cross-functionally with sales, operations, and finance teams to ensure accurate and timely pricing proposals.

• Utilizes data analytics and modeling techniques to optimize pricing models and maximize margins.

Pricing Analyst, Foundever (March 2022 - Present)

• Performs in-depth market research and competitive analysis to identify pricing opportunities and maintain a competitive edge.

• Develops and implements pricing strategies that align with the company's overall business objectives.

• Provides data-driven recommendations to senior leadership to support pricing decisions and strategic initiatives.

Career Progression

Operations Manager, Sitel Group (December 2012 - April 2022)

• Managed a team of 50+ employees, ensuring operational efficiency, quality assurance, and client satisfaction.

• Implemented process improvements and streamlined workflows to enhance productivity and reduce costs.

• Played a key role in driving organizational growth, contributing to the expansion of client accounts and service offerings.

Academic Background

Jan Benzon holds a Bachelor's degree in Business Administration from the University of the Cordilleras, where he graduated with Honors.

Areas of Expertise

• Pricing analysis and strategy development

• Market research and competitive intelligence

• Data-driven decision making and forecasting

• Cross-functional collaboration and stakeholder management

• Process optimization and operational excellence

Professional Impact

• Successfully implemented pricing strategies that resulted in a 12% increase in profit margins for a key client account.

• Spearheaded the implementation of a new pricing model, leading to a 15% improvement in pricing accuracy and win rates.

• Recognized as a subject matter expert, frequently invited to speak at industry events and conferences.

Conclusion

With a proven track record of delivering strategic pricing solutions and driving operational efficiencies, Jan Benzon is a valuable asset to any organization seeking to enhance its pricing strategies and maintain a competitive edge in the BPO industry.