Jane Alexander

Chief Digital Information Officer, Cleveland Museum of Art

Professional Overview

Jane Alexander is an accomplished technology leader with over 15 years of experience driving digital transformation and innovation in the cultural heritage sector. As the Chief Digital Information Officer at the Cleveland Museum of Art, she is responsible for overseeing the museum's technology strategy, data management, and digital experience initiatives.

Experience Summary

Current Role

As the Chief Digital Information Officer at the Cleveland Museum of Art, Jane is spearheading the institution's efforts to enhance the visitor experience through cutting-edge digital solutions. She leads a team of IT professionals and collaborates with museum staff to develop and implement innovative digital tools, from interactive exhibits to immersive virtual tours. Under her leadership, the museum has experienced a 20% increase in online engagement and a 15% boost in visitor satisfaction.

Career Progression

Prior to her current role, Jane served as the Director of Digital Engagement at the Smithsonian Institution, where she oversaw the development and implementation of the organization's digital content strategy. In this position, she led the creation of several award-winning digital experiences, including a virtual tour of the National Museum of Natural History that was recognized with a Webby Award. Earlier in her career, Jane held technology management roles at the Metropolitan Museum of Art and the Los Angeles County Museum of Art, where she contributed to the modernization of the museums' digital infrastructure and the enhancement of their online presence.

Academic Background

Jane holds a Master's degree in Information Systems from the University of Michigan, where she graduated with distinction. She also earned a Bachelor's degree in Art History from Oberlin College, allowing her to combine her technical expertise with a deep appreciation for the cultural sector.

Areas of Expertise

• Digital strategy and transformation

• Data management and analytics

• User experience design and development

• IT project management and implementation

• Collaboration with cross-functional teams

• Thought leadership in the cultural heritage industry

Professional Impact

Under Jane's leadership, the Cleveland Museum of Art has been recognized as a pioneer in the use of digital technologies to engage its audience. The museum's mobile app, developed under her guidance, has been downloaded over 250,000 times and has received numerous industry awards, including the American Alliance of Museums' EdCom Award for Excellence in Digital Experience. Jane's contributions have been featured in industry publications, and she is a frequent speaker at conferences, sharing her insights on the intersection of technology and cultural heritage.

Conclusion

With her extensive experience, technical expertise, and deep understanding of the cultural sector, Jane Alexander is a respected leader in the field of digital transformation. In her current role at the Cleveland Museum of Art, she continues to drive innovation and enhance the visitor experience, positioning the institution as a trailblazer in the use of digital technologies to engage and inspire audiences.