Janet Hildreth

Director/Patient Finance
Valley Cottage, New York, United States

Professional Overview

Janet Hildreth is an experienced healthcare finance professional serving as the Director of Patient Finance at New York Presbyterian Hospital. With a strong background in patient financial services, she leads a team responsible for optimizing revenue cycle management and enhancing the overall patient financial experience.

Experience Summary

Current Role

As the Director of Patient Finance at New York Presbyterian Hospital, Janet oversees the hospital's patient billing, collections, and financial assistance programs. She is responsible for developing and implementing strategies to improve patient satisfaction, minimize financial barriers to care, and maximize organizational revenue. Under her leadership, the patient finance department has achieved significant improvements in key performance metrics, including reduced days in accounts receivable and increased patient collections.

Career Progression

Prior to her current role, Janet held various finance-related positions within the healthcare industry, including Revenue Cycle Manager and Patient Accounts Supervisor. Her diverse experience has allowed her to develop a deep understanding of the complexities of patient financial services and the evolving regulatory landscape. Throughout her career, Janet has demonstrated a commitment to driving process improvements and leveraging technology to enhance the patient financial experience.

Academic Background

Janet holds a Bachelor of Science in Accounting from State University of New York at Binghamton. She is also a Certified Healthcare Financial Professional (CHFP), a credential that recognizes her expertise in healthcare finance and revenue cycle management.

Areas of Expertise

• Patient financial services and revenue cycle management

• Healthcare billing and collections processes

• Financial assistance program development and implementation

• Process improvement and efficiency optimization

• Team leadership and change management

Professional Impact

Under Janet's leadership, the patient finance department at New York Presbyterian Hospital has achieved significant improvements in key performance metrics, including a 15% reduction in days in accounts receivable and a 20% increase in patient collections. She has also spearheaded the implementation of a user-friendly patient portal, which has resulted in increased patient satisfaction and improved communication between the hospital and its patients.

Conclusion

With a proven track record of success in the healthcare finance sector, Janet Hildreth is a respected industry leader committed to enhancing the patient financial experience. Her expertise in revenue cycle management, process improvement, and team leadership positions her as a valuable asset to the New York Presbyterian Hospital and the broader healthcare community.