Janette Nhangaba

Director of Student Services

Professional Overview

Janette Nhangaba is a seasoned higher education professional with over 10 years of experience in student support and academic administration. As the Director of Student Services at the Saïd Business School, University of Oxford, she is responsible for leading a team that provides comprehensive support services to the institution's diverse student population. Janette's areas of expertise include student engagement, well-being, and academic achievement.

Experience Summary

Current Role

As the Director of Student Services at the Saïd Business School, University of Oxford, Janette is responsible for overseeing the development and implementation of strategic initiatives aimed at enhancing the student experience. In this role, she has successfully launched several new programs, including a peer-to-peer mentoring scheme and a comprehensive mental health and wellness program, leading to a 25% increase in student satisfaction.

Career Progression

Prior to her current position, Janette served as the Deputy Director of Library and Student Support and Head of Student Support and Wellbeing (interim) at Middlesex University. In this role, she was instrumental in developing and implementing a holistic approach to student support, resulting in a 15% improvement in student retention rates. Earlier in her career, Janette held positions as the Director of Student Achievement at Arden University and the Senior Manager for Widening Access and Success at The Open University, where she demonstrated a strong commitment to fostering inclusive and equitable learning environments.

Academic Background

Janette holds a Master's degree in Educational Leadership and Management from the University of Nottingham, where she graduated with distinction. Her academic background has provided her with a deep understanding of the challenges and opportunities facing modern higher education institutions.

Areas of Expertise

• Student engagement and well-being

• Academic support and achievement

• Diversity, equity, and inclusion initiatives

• Strategic planning and project management

• Stakeholder collaboration and partnership building

Professional Impact

Throughout her career, Janette has been recognized for her innovative approaches to student support and her dedication to student success. She has presented at various national and international conferences, sharing her insights on best practices in higher education student services. Janette's work has been instrumental in shaping the student experience at the institutions she has served, and she is committed to continuing to make a positive impact in her current role at the Saïd Business School.

Conclusion

With her extensive experience, strong leadership skills, and unwavering commitment to student success, Janette Nhangaba is poised to make valuable contributions to the Saïd Business School and the broader higher education sector. Her expertise, coupled with her passion for creating inclusive and supportive learning environments, makes her a valuable asset to any organization seeking to enhance the student experience.