Jason Hoolsema

Chief Information Officer

Professional Overview
Jason Hoolsema is an experienced technology leader with a proven track record of driving digital transformation and aligning IT strategy with organizational goals. As the Chief Information Officer at the National Retail Federation, he is responsible for overseeing the organization's technology infrastructure, information security, and innovation initiatives to support its members and advance the retail industry.

Experience Summary

Current Role
As the Chief Information Officer at the National Retail Federation, Jason is responsible for developing and implementing the organization's technology vision and roadmap. He leads a team of IT professionals to ensure the reliability, security, and scalability of the organization's technology systems, and collaborates with business leaders to identify opportunities for leveraging technology to drive operational efficiency and enhance member services.

Career Progression
Prior to his current role, Jason held several IT leadership positions within the non-profit sector, including Vice President of Information Technology at the National Retail Federation, Director of Information Technology at the American Society for Radiation Oncology, and Director of IT Strategy and Project Management at the American Academy of Otolaryngology—Head and Neck Surgery. Throughout his career, he has demonstrated his ability to align IT initiatives with organizational objectives, improve operational efficiency, and enhance user experience.

Academic Background
Jason holds a Master's degree in Leadership and Education from the Stanford University Graduate School of Business, where he specialized in strategic management and organizational transformation. He also earned a Master's degree in Management from the University of New Hampshire - Manchester.

Areas of Expertise

• Information technology strategy and governance

• Enterprise-wide digital transformation

• Cybersecurity and risk management

• Project management and process optimization

• Organizational change management

• Stakeholder engagement and collaboration

Professional Impact
During his tenure as the Vice President of Information Technology at the National Retail Federation, Jason led the implementation of a cloud-based enterprise resource planning (ERP) system, which resulted in a 25% reduction in IT operational costs and a 20% improvement in data-driven decision making. He also spearheaded the development of a member-facing digital platform that enhanced the organization's ability to deliver personalized services and content, leading to a 15% increase in member satisfaction.

Conclusion
Jason Hoolsema is a strategic and innovative technology leader with a strong background in the non-profit sector. As the Chief Information Officer at the National Retail Federation, he is well-positioned to leverage his expertise in digital transformation, cybersecurity, and change management to drive the organization's technology initiatives and support the evolving needs of its members.