Professional Summary
Professional Overview
Jason Niloff is an accomplished sales and customer service executive with extensive experience in the laboratory and analytical equipment industry. As the Director of Sales & Customer Service at Texwipe, he oversees all aspects of sales, account management, and customer support, driving revenue growth and enhancing client satisfaction.
Experience Summary
Current Role
In his current role as Director of Sales & Customer Service at Texwipe, Jason is responsible for leading a team of sales professionals, developing and executing sales strategies, and fostering strong relationships with customers. He is focused on expanding Texwipe's market share, optimizing sales processes, and delivering exceptional customer experiences.
Career Progression
Prior to joining Texwipe, Jason served as the Chief Executive Officer-North America at IKA – Laboratory, Analytical and Processing Technology, where he successfully led the company's North American operations, driving business growth and streamlining operations. He also held various sales and account management roles at IKA, demonstrating his ability to excel in both strategic and tactical sales functions.
Earlier in his career, Jason held positions at Thermo Fisher Scientific, RTI Surgical, and UGN, Inc., gaining valuable experience in safety sales, supply chain management, and quality assurance within the biotechnology and manufacturing industries.
Academic Background
Jason holds a bachelor's degree, leveraging his strong educational foundation to complement his extensive industry experience.
Areas of Expertise
- Sales strategy and leadership
- Customer service excellence
- Account management and client retention
- Analytical and laboratory equipment industry knowledge
- Supply chain optimization
- Quality assurance and process improvement
Professional Impact
Throughout his career, Jason has demonstrated his ability to drive sales growth, enhance customer satisfaction, and implement operational efficiencies. His accomplishments include:
- Spearheading the successful expansion of IKA's North American operations, resulting in double-digit revenue growth
- Implementing streamlined sales processes and CRM systems to improve lead generation and customer engagement
- Fostering strong relationships with key clients, resulting in increased customer loyalty and repeat business
Conclusion
With his proven track record of success in the laboratory and analytical equipment industry, Jason Niloff is well-positioned to continue driving Texwipe's sales and customer service initiatives. His strategic leadership, industry expertise, and commitment to client satisfaction make him a valuable asset to the organization.
