Professional Summary
Professional Overview
Jason Wild is an accomplished senior executive with extensive experience driving innovation, customer engagement, and business transformation. He currently serves as the Senior Vice President of Customers at Arteria AI, where he is responsible for leading the company's customer-centric strategies and initiatives. As a seasoned leader, Jason also maintains active roles as the Founder and President of Wild Innovation & Strategy Excellence, Inc., as well as an Advisor at InnovationForce.
Experience Summary
Current Role
As the Senior Vice President of Customers at Arteria AI, Jason is responsible for overseeing the company's customer experience, engagement, and satisfaction initiatives. He collaborates closely with cross-functional teams to develop and implement innovative solutions that address customer needs and drive long-term loyalty. Under his leadership, Arteria AI has consistently improved customer satisfaction metrics and expanded its client base.
Career Progression
Jason's impressive career journey spans over two decades, with a strong focus on strategic innovation, digital transformation, and customer-centric leadership. Prior to his current role, he held several high-profile positions, including Vice President of CEO Co-Innovation and Customer Engagement at Microsoft, Vice President of Growth Strategies at Microsoft, and Senior Vice President of Transformation and Innovation at Salesforce. Throughout his career, Jason has demonstrated a track record of driving transformative initiatives, developing successful growth strategies, and fostering strong customer relationships.
Academic Background
Jason holds a Bachelor's degree in Business Administration from the University of California, Berkeley, where he graduated with distinction. He has also completed executive leadership programs at prestigious institutions, further enhancing his strategic and managerial expertise.
Areas of Expertise
Jason's areas of expertise include customer experience management, digital transformation, innovation strategy, and executive leadership. He is skilled in leveraging data-driven insights to drive customer-centric decision-making and implement impactful solutions. Additionally, Jason is recognized for his strong communication and collaboration skills, enabling him to effectively lead cross-functional teams and build strategic partnerships.
Professional Impact
During his tenure at Microsoft, Jason played a pivotal role in developing and implementing the company's CEO Co-Innovation program, which fostered collaborative innovation with key customers and partners. This initiative resulted in the successful launch of several groundbreaking products and services, significantly enhancing Microsoft's customer engagement and market competitiveness.
At Salesforce, Jason led the company's Transformation and Innovation division, where he spearheaded the development of innovative customer engagement platforms and strategies. His efforts contributed to Salesforce's continued growth and solidified its position as a leader in the customer relationship management (CRM) industry.
Conclusion
With his extensive experience, proven leadership abilities, and deep industry expertise, Jason Wild is recognized as a trailblazer in the field of customer-centric innovation and digital transformation. In his current role at Arteria AI and his other professional endeavors, he continues to drive strategic initiatives that create value for customers and contribute to the long-term success of the organizations he serves.
