Jay Hendricks
President & Chief Executive Officer
Richmond, Virginia, United States
Professional Overview
Jay Hendricks is an accomplished financial services executive with over 15 years of experience in banking, risk management, and regulatory oversight. As the President and Chief Executive Officer of Village Bank, he is responsible for driving the strategic direction, operational efficiency, and overall performance of the organization. Leveraging his deep expertise in mortgage banking and operational risk management, Hendricks is well-positioned to guide Village Bank through a period of growth and industry transformation.
Experience Summary
Current Role
As the President and Chief Executive Officer of Village Bank, Hendricks is responsible for leading the organization's day-to-day operations, developing and executing strategic initiatives, and overseeing the institution's risk management framework. Under his leadership, Village Bank has experienced sustained growth, improved operational efficiency, and enhanced its reputation as a trusted community bank. Hendricks has played a pivotal role in diversifying the bank's revenue streams, expanding its digital capabilities, and fostering a culture of innovation and customer-centricity.
Career Progression
Prior to his current role, Hendricks served as the Chief Operational Risk Officer for the Mortgage Banking division at SunTrust, where he was instrumental in developing and implementing robust risk management strategies to ensure the bank's compliance with regulatory requirements and industry best practices. Earlier in his career, Hendricks held the position of Associate National Bank Examiner at the Office of the Comptroller of the Currency, where he gained valuable experience in financial institution supervision and risk assessment.
Academic Background
Hendricks holds a Bachelor of Science in Finance from the University of Virginia, where he graduated with honors. He has also completed advanced executive education programs in banking, risk management, and strategic leadership, further strengthening his industry knowledge and leadership capabilities.
Areas of Expertise
- Mortgage banking operations and risk management
- Regulatory compliance and financial institution supervision
- Strategic planning and organizational transformation
- Financial analysis and performance optimization
- Leadership and team development
Professional Impact
During his tenure at Village Bank, Hendricks has spearheaded the implementation of a comprehensive digital transformation strategy, resulting in enhanced customer experience, improved operational efficiencies, and increased profitability. He has also played a key role in diversifying the bank's product offerings, expanding its geographic footprint, and fostering a culture of innovation and continuous improvement.
Conclusion
With his extensive experience, proven leadership skills, and deep understanding of the banking industry, Jay Hendricks is well-positioned to drive the continued success and growth of Village Bank. His strategic vision, operational expertise, and commitment to customer service make him a valuable asset to the organization and the broader financial services community.
