Professional Summary
Professional Overview
Jay Whittaker is an accomplished Chief Operating Officer with a proven track record of driving business transformation and excellence across diverse industries. With over 17 years of experience in strategic design, digital strategy, and operational leadership, he has a deep understanding of leveraging technology and innovation to enhance organizational performance.
Experience Summary
Current Role
As the Chief Operating Officer at Edrolo, Jay is responsible for overseeing the day-to-day operations, driving strategic initiatives, and ensuring the efficient and effective delivery of the company's products and services. He plays a pivotal role in aligning the organization's operational processes with its long-term vision, optimizing resource utilization, and fostering a culture of continuous improvement.
Career Progression
Prior to his current role, Jay held several key positions, including Head of Business Transformation at Edrolo, Digital Strategy Consultant at Freelance, and Head of Strategy and Design at Design Farm Collective. He has also served as an Associate Director and Head of Strategic Design at Lab49, as well as an Innovation & Platform Design Lead at RBS Markets & International Banking. Jay's diverse experience and progressive career trajectory have enabled him to develop a comprehensive understanding of business operations, digital transformation, and strategic design.
Academic Background
Jay holds a Bachelor of Design (Honours) from RMIT University, where he specialized in User Experience Design and Strategic Innovation. His academic achievements and focus on design-led innovation have been instrumental in shaping his approach to problem-solving and driving organizational change.
Areas of Expertise
- Business operations and process optimization
- Digital transformation and technology-driven innovation
- Strategic design and user-centric product development
- Organizational change management and continuous improvement
- Cross-functional team leadership and collaboration
Professional Impact
Throughout his career, Jay has led numerous successful projects and initiatives that have had a significant impact on the organizations he has served. He has a proven track record of streamlining operations, enhancing customer experiences, and driving sustainable growth. His contributions have been recognized for their ability to unlock new opportunities, improve efficiencies, and deliver tangible business outcomes.
Conclusion
With his extensive experience, strategic mindset, and commitment to excellence, Jay Whittaker is well-positioned to continue driving transformative change and operational excellence as the Chief Operating Officer at Edrolo. His unique blend of design-led thinking, digital expertise, and operational acumen makes him a valuable asset in today's rapidly evolving business landscape.
