Jean-David Viala - Seasoned Product Leader Driving Digital Transformation
Professional Overview
Jean-David Viala is an experienced Product Leader with a proven track record of driving digital transformation and delivering innovative product offerings. With a focus on the hospitality industry, he leverages his expertise in product management, user experience, and customer-centric product development to create solutions that drive business growth and enhance customer satisfaction.
Experience Summary
Current Role
As the Chief Product Officer (CPO) at HIWAY, Jean-David is responsible for leading the product strategy and development efforts, overseeing a team of product managers and designers. He is instrumental in shaping the company's product roadmap, ensuring alignment with business objectives and customer needs. Under his leadership, HIWAY has introduced several groundbreaking digital solutions that have improved operational efficiency and enhanced the customer experience for its hospitality clients.
Career Progression
Prior to his current role, Jean-David held various product management positions, including Product Owner at I@D France, where he was responsible for defining and executing the product strategy for the company's digital offerings. He also served as Product Manager for Digital Offers at Accor, where he played a pivotal role in developing and launching new digital products and services that contributed to the company's revenue growth.
Jean-David's earlier experience includes roles as a Product Owner for Mutualized Assets at Accor, where he collaborated with cross-functional teams to optimize the company's digital infrastructure, and as a Project Manager and Customer Satisfaction Specialist at Orange, where he gained valuable insights into customer-centric product development.
Academic Background
Jean-David holds a Master's degree in Management and Information Systems from a renowned university in France, where he specialized in digital transformation and user experience design.
Areas of Expertise
- Product Management
- Digital Transformation
- User Experience Design
- Hospitality Industry
- Customer-centric Product Development
- Cross-functional Collaboration
- Agile Methodologies
Professional Impact
Under Jean-David's leadership, HIWAY has experienced significant growth and customer satisfaction improvements. He has spearheaded the development of several innovative digital products that have streamlined hotel operations, enhanced guest experiences, and generated substantial cost savings for the company's hospitality clients.
Conclusion
With his extensive experience in the hospitality industry and a strong background in product management, Jean-David Viala is a strategic and visionary leader who is driving digital transformation and delivering exceptional value for his organization and its customers.
