Professional Overview
Jeanne Seadler is an experienced Sales Operations Regional Manager with a proven track record of driving strategic initiatives and optimizing sales processes. With a strong background in customer support and a deep understanding of the technology industry, she excels at leveraging data-driven insights to enhance operational efficiency and improve the customer experience.
Experience Summary
Current Role
As the Sales Operations Regional Manager at Sirius Computer Solutions, Jeanne is responsible for overseeing sales operations across multiple regional markets. In this role, she has implemented streamlined reporting and analytics systems, resulting in a 20% increase in sales productivity. Jeanne's ability to identify and address process bottlenecks has enabled her team to consistently exceed revenue targets and improve customer satisfaction scores by 15%.
Career Progression
Prior to her current role, Jeanne served as the Customer Support Team Lead at Strategic Computer Solutions Inc. In this position, she spearheaded the development of a comprehensive customer service training program, which improved first-call resolution rates by 30% and reduced customer churn by 12%. Her collaborative leadership style and keen problem-solving skills made her an invaluable asset to the organization.
Academic Background
Jeanne holds a Bachelor of Science degree in Business Administration from the University of Michigan, where she graduated with honors. Her specialized coursework in operations management and data analytics has proven instrumental in her ability to drive strategic decision-making and optimize sales processes.
Areas of Expertise
- Sales operations and process optimization
- Customer service and support management
- Data-driven decision making and analytics
- Cross-functional collaboration and team leadership
- Technology industry knowledge and market trends
Professional Impact
Jeanne's contributions have been instrumental in driving business growth and enhancing the customer experience at both Sirius Computer Solutions and Strategic Computer Solutions Inc. Her ability to translate data into actionable insights has enabled her teams to consistently exceed performance targets and maintain a competitive edge within the industry.
Conclusion
With her exceptional leadership skills, industry expertise, and data-driven approach, Jeanne Seadler is poised to continue driving strategic initiatives and delivering measurable results in her role as Sales Operations Regional Manager at Sirius Computer Solutions. Her proven track record of success and commitment to excellence make her a valuable asset to any organization.