Professional Overview
Jeff Waters is currently the Principal & Technology Solutions Expert at Serviam - Technology Vendor Management. He is deeply passionate about solving customers' problems and brings over 21 years of experience in tailoring telecommunication and technology solutions to meet unique business objectives. Jeff prides himself on being a customer advocate, leveraging his extensive industry relationships and relentless focus on the latest technology trends.
Career Highlights
- IBM: Initially started his career at IBM, gaining foundational experience in technology.
- MCI: Transitioned to telecommunications, further expanding his expertise in the sector.
- Centurylink and Megapath: Held Vice President of Sales roles at both companies, where he managed sales teams serving large enterprise customers with complex telecommunications and data networking needs.
Industry Experience
Jeff Waters' background spans multiple market segments, including:
- Enterprise
- Mid-markets
- Government/Education
He also has exposure to a broad range of business verticals, such as:
- Finance
- Technology
- Manufacturing
- Retail
- Transportation
This diverse experience equips him with a comprehensive understanding of various client needs and the solutions available to address them.
Role at Serviam
At Serviam - Technology Vendor Management, Jeff's responsibilities include helping clients discover right-sized services with vendors best equipped to meet their needs. He consistently studies the latest trends in technology to ensure his clients invest in forward-thinking solutions. His role emphasizes:
- Customer Advocacy: Jeff is known for his strong reputation as a customer advocate.
- Industry Relationships: He leverages extensive industry relationships to benefit his clients.
Recent Activities and Insights
LinkedIn Posts and Activities
- New Blog Article (Oct 22, 2021): Jeff highlighted critical business technology questions companies should ask amidst ongoing changes.
- Intern Leadership Event (Mar 31, 2023): Shared insights on an event with former CISO Jeff Hathcote.
- Contract Governance Misconception (Aug 2, 2023): Addressed common misunderstandings regarding contract governance versus pricing.
Company Milestones
- 10-Year Anniversary (2021): Celebrated 10 years of Serviam – Technology Vendor Management, reinforcing the company's established presence in telecom and IT vendor management.
Public Contact Information
- Email: jeff.waters@serviamco.com
Personal Background
A former college football player, Jeff lives in Denver with his wife Marci and two daughters. He is an active member of his church and his community, enjoying a wide range of athletic interests in his free time.
Conclusion
Jeff Waters' extensive experience and deep understanding of telecommunication and technology solutions make him a valuable asset at Serviam. His focus on customer advocacy, coupled with his robust industry relationships and the ability to keep abreast of the latest technology trends, positions him effectively to serve clients in various sectors and market segments. Engaging with Jeff could provide insightful, tailored solutions to complex business technology needs.
