Jennifer Dorneval

Team Supervisor | Virginia Beach, Virginia, United States

Professional Overview

Jennifer Dorneval is an experienced team supervisor with a strong background in the HVAC industry. She specializes in leading and coordinating high-performing teams to deliver exceptional customer service and maintain operational efficiency.

Experience Summary

Current Role

As the Team Supervisor at Russell's Heating and Air Conditioning, Jennifer is responsible for overseeing a team of technicians, ensuring they are properly trained, and optimizing workflow to meet client needs. She plays a critical role in maintaining the company's high standards of quality and customer satisfaction.

Career Progression

Prior to her current role, Jennifer served as a Team Supervisor at Russell's Heating Cooling Plumbing & Electric, where she demonstrated her ability to drive process improvements and foster a collaborative work environment. Earlier in her career, she gained valuable sales experience as a Sales Associate at Gap, honing her customer service skills and understanding of consumer behavior.

Academic Background

Jennifer holds a high school diploma, focusing on general studies. While she does not have a formal post-secondary education, her extensive on-the-job training and hands-on experience in the HVAC industry have equipped her with the necessary technical knowledge and problem-solving skills to excel in her current role.

Areas of Expertise

• HVAC system installation, maintenance, and repair

• Team leadership and coordination

• Customer service and client relationship management

• Workflow optimization and process improvement

• Technical troubleshooting and problem-solving

Professional Impact

Throughout her career, Jennifer has consistently demonstrated her ability to lead high-performing teams and deliver exceptional customer service. In her current role, she has implemented streamlined processes that have improved overall efficiency and reduced response times, resulting in increased customer satisfaction and loyalty.

Conclusion

With her extensive industry experience, strong technical expertise, and effective leadership skills, Jennifer Dorneval is well-positioned to continue making a significant impact within the HVAC industry. Her dedication to excellence and commitment to driving organizational success make her a valuable asset to her team and the company.