Jennifer Kaleta
Chief Operating Officer
Professional Overview
Jennifer Kaleta is an experienced operational leader with a proven track record of driving business growth and optimizing performance across the consumer packaged goods and pet wellness industries. As the Chief Operating Officer of HappyTails Canine Wellness, she oversees all facets of the company's operations, leveraging her expertise in new product development, sales, and supply chain management to enhance efficiency, profitability, and customer satisfaction.
Experience Summary
Current Role
As the Chief Operating Officer of HappyTails Canine Wellness since July 2024, Jennifer is responsible for developing and implementing strategic operational initiatives that support the company's expansion and market leadership. She directs cross-functional teams to streamline processes, enhance product quality, and optimize the delivery of innovative pet wellness solutions to a growing customer base.
Career Progression
Prior to her current role, Jennifer served as the New Product Development Manager and Sales Lead at Big Creek Foods LLC, where she spearheaded the successful launch of several new product lines that contributed to the company's 18% year-over-year revenue growth. Earlier in her career, Jennifer held various sales and buying roles at PETCO Animal Supplies, Inc. and Chuck Latham Associates, honing her expertise in the pet industry and developing a deep understanding of customer needs and market trends.
Academic Background
Jennifer holds a Bachelor of Science in Business Administration from the University of California, Riverside, with a concentration in Marketing and Operations Management.
Areas of Expertise
- Operations Management
- New Product Development
- Sales and Customer Relations
- Supply Chain Optimization
- Cross-functional Team Leadership
- Pet Industry Knowledge
Professional Impact
During her tenure at Big Creek Foods, Jennifer led the development and launch of three new pet treat lines that collectively generated over $12 million in additional revenue and expanded the company's market share by 8%. As the COO of HappyTails Canine Wellness, she is currently spearheading a strategic initiative to establish a robust e-commerce platform, which is expected to increase online sales by 25% within the first year.
Conclusion
With her extensive experience in the pet industry, proven operational expertise, and demonstrated leadership skills, Jennifer Kaleta is well-positioned to drive continued growth and success for HappyTails Canine Wellness. Her strategic vision, commitment to innovation, and focus on customer-centric solutions make her a valuable asset in the rapidly evolving pet wellness market.