Jennifer Maguire
US Sales Operations Manager
Professional Overview
Jennifer Maguire is an experienced logistics professional with over 20 years of expertise in the freight and transportation industry. As the US Sales Operations Manager at JAS Worldwide, she is responsible for overseeing sales operations, process optimization, and revenue growth strategies across the company's North American customer base.
Experience Summary
Current Role
As the US Sales Operations Manager at JAS Worldwide, Jennifer is responsible for driving sales performance, implementing operational efficiencies, and enhancing customer experience. She works closely with the regional sales teams to identify growth opportunities, streamline processes, and ensure the timely delivery of services. Under her leadership, the US sales operations team has achieved significant improvements in customer satisfaction and revenue growth.
Career Progression
Prior to her current role, Jennifer held various leadership positions within the logistics industry. She served as the Regional Sales Director for the Northeast region at JAS Worldwide, where she was instrumental in expanding the company's market share and developing strategic partnerships. Before that, she held the role of Branch Manager at Bolloré Logistics, where she was responsible for overseeing daily operations, managing a team of logistics professionals, and ensuring the efficient handling of complex freight movements.
Jennifer's early career experience includes roles as an Export Customer Manager at Expeditors, Assistant Manager of Night Operations at OCEANAIR Inc., and Logistics Agent at Central Airfreight. These positions provided her with a strong foundation in customer service, process management, and cross-functional collaboration, which have been invaluable in her subsequent leadership roles.
Academic Background
Jennifer holds a Bachelor of Science degree in Business Administration from the University of Massachusetts, Amherst.
Areas of Expertise
- Sales operations management
- Process optimization and efficiency improvements
- Customer relationship management
- Cross-functional team leadership
- Freight and transportation logistics
- Supply chain optimization
Professional Impact
Under Jennifer's leadership, the US sales operations team at JAS Worldwide has achieved significant milestones, including:
- Implemented a new CRM system that improved sales reporting and forecasting, leading to a 15% increase in sales pipeline visibility.
- Streamlined the order-to-cash process, reducing the average order processing time by 20% and improving customer satisfaction scores by 12%.
- Developed and launched a comprehensive training program for the sales team, resulting in a 25% increase in sales productivity.
- Spearheaded the integration of data analytics tools, enabling the team to make more informed, data-driven decisions and identify new revenue opportunities.
Conclusion
Jennifer Maguire is a seasoned logistics professional with a proven track record of driving operational excellence, sales growth, and customer satisfaction. Her comprehensive industry experience, combined with her strong leadership and strategic mindset, make her a valuable asset to JAS Worldwide as the company continues to expand its presence in the North American market.
