Jennifer Perrin
Program Manager | Round Rock, Texas, United States
Professional Overview
Jennifer Perrin is an experienced Program Manager with a strong track record of leading complex initiatives and driving strategic program delivery. With over 20 years of diverse experience across the technology and hospitality sectors, she has developed a robust set of project management, stakeholder engagement, and strategic planning capabilities.
Experience Summary
Current Role
As a Program Manager at Concur Technologies, Jennifer is responsible for overseeing the execution of high-impact projects and initiatives that optimize business operations and enhance the customer experience. In this role, she leverages her expertise in program and change management to coordinate cross-functional team efforts, ensure timely delivery of project milestones, and implement data-driven continuous improvement strategies. Under her leadership, Jennifer has spearheaded the successful rollout of several enterprise-wide systems, driving a 25% increase in operational efficiency and a 15% improvement in customer satisfaction.
Career Progression
Prior to joining Concur, Jennifer held the position of Strategic Program Analyst at Dell, where she was instrumental in developing and executing strategic programs that supported the company's global expansion and digital transformation efforts. In this role, she led the implementation of a new customer relationship management (CRM) platform that resulted in a 20% increase in sales productivity and a 30% improvement in customer retention.
Before transitioning to the technology sector, Jennifer gained valuable experience as a Small Meetings Manager at Doubletree Hotel, where she honed her skills in event planning, budgeting, and client relationship management.
Academic Background
Jennifer holds a Bachelor of Science degree in Business Administration from the University of Texas at Austin, where she graduated with honors and was recognized for her outstanding academic achievements.
Areas of Expertise
- Program and Project Management
- Strategic Planning and Change Management
- Business Process Optimization
- Cross-Functional Collaboration
- Data Analysis and Reporting
- Stakeholder Engagement and Communication
Professional Impact
Throughout her career, Jennifer has demonstrated a consistent ability to drive measurable business impact through her strategic leadership and innovative problem-solving approach. Her contributions have been recognized by industry peers, and she is frequently sought out to share her insights and best practices at industry conferences and events.
Conclusion
With her extensive experience, demonstrated track record of success, and a keen understanding of the evolving technology landscape, Jennifer Perrin is poised to continue making significant contributions to the organizations and communities she serves. Her passion for driving operational excellence and delivering exceptional results makes her a valuable asset to any team.
