Jennifer Roberts

Senior Data Product Manager 🚀

Great Ouseburn, England, United Kingdom

Professional Overview
Jennifer is an experienced Senior Data Product Manager with a successful track record of driving innovation and delivering high-impact data products. With a strong background in the technology and healthcare industries, she excels at translating complex data into actionable insights that enhance customer experiences and drive business growth.

Experience Summary

Current Role
As the Senior Data Product Manager at Virgin Media O2, Jennifer is responsible for leading the development and implementation of strategic data products that optimize network performance, improve customer satisfaction, and support the company's long-term growth objectives. She collaborates cross-functionally with engineering, data science, and business stakeholders to identify and prioritize data-driven initiatives, ensuring that the organization's data assets are leveraged effectively.

Career Progression
Prior to her current role, Jennifer served as a Product Owner at Virgin Media and Bupa, where she played a pivotal role in the successful delivery of digital transformation projects. She has also held positions as a Digital Delivery Manager, Digital Change Manager, and Digital Delivery Consultant, demonstrating her versatility and ability to thrive in dynamic, fast-paced environments.

Academic Background
Jennifer holds a Bachelor of Science degree in Business Management from the University of Exeter, where she graduated with distinction.

Areas of Expertise

• Data product management

• Data strategy and roadmap development

• Agile project management

• Cross-functional collaboration

• Stakeholder engagement and communication

• Customer-centric design and user experience optimization

Professional Impact
As a Senior Data Product Manager at Virgin Media O2, Jennifer has spearheaded the development of innovative data products that have significantly improved network reliability, reduced customer churn, and enhanced overall operational efficiency. She has been instrumental in implementing advanced data analytics and machine learning capabilities, enabling the organization to make more informed, data-driven decisions.

Jennifer's industry contributions extend beyond her direct responsibilities, as she is an active member of the Product Management Institute and regularly speaks at industry events, sharing her expertise and insights with her peers.

Conclusion
With her deep understanding of data-driven product management, strong leadership skills, and proven track record of success, Jennifer is poised to continue driving innovation and delivering exceptional results in her role as a Senior Data Product Manager at Virgin Media O2. Her passion for leveraging data to solve complex business challenges and enhance customer experiences makes her a valuable asset to her organization and the broader technology industry.