Professional Overview
Jennifer Trevino is an experienced Patient Financial Services Reconciliation Representative with a proven track record of providing high-quality financial services support within the healthcare industry. With a strong background in payment processing, claims management, and client-facing roles, she brings a unique blend of technical expertise and customer service excellence to her current position.
Experience Summary
Current Role
As a Patient Financial Services Reconciliation Representative at CHRISTUS Health, Jennifer is responsible for facilitating the timely and accurate reconciliation of patient financial accounts. She works closely with patients, insurance providers, and internal stakeholders to ensure proper billing, payment processing, and issue resolution. Through her attention to detail and proactive communication, Jennifer plays a vital role in enhancing the overall patient experience and maintaining the financial integrity of the organization.
Career Progression
Prior to her current role, Jennifer held positions at Conifer Health Solutions and Wingspan Portfolio Advisors, where she honed her skills in payment processing, FHA claims management, and client support. Her diverse professional background has equipped her with a well-rounded understanding of the healthcare and financial services industries, allowing her to effectively navigate complex challenges and deliver innovative solutions.
Academic Background
Jennifer holds a Bachelor's degree in Early Childhood Education from the University of Texas at Arlington, where she demonstrated strong academic performance and a commitment to community service.
Areas of Expertise
- Patient financial account reconciliation
- Payment processing and claims management
- Customer service and client communication
- Attention to detail and problem-solving
- Collaboration with cross-functional teams
Professional Impact
Throughout her career, Jennifer has consistently demonstrated a dedication to improving the overall patient experience and enhancing the financial operations of the organizations she has served. Her proactive approach and ability to identify and resolve issues have resulted in increased patient satisfaction, reduced billing errors, and improved revenue cycle management.
Conclusion
With her extensive experience, robust industry knowledge, and exceptional interpersonal skills, Jennifer Trevino is well-positioned to continue making a meaningful impact in the healthcare financial services sector. She is committed to leveraging her expertise to drive operational efficiency, foster collaborative partnerships, and deliver exceptional service to patients and stakeholders alike.
