Jennifer Varady

Senior Manager, Business Systems, Patient Financial Services

Professional Overview

Jennifer Varady is a seasoned healthcare professional with over 20 years of experience in patient financial services and business systems management. As the Senior Manager of Business Systems for Patient Financial Services at Crozer-Keystone Health System, she oversees the implementation and optimization of technology-driven solutions to improve patient access, revenue cycle management, and financial operations.

Experience Summary

Current Role

In her current role, Jennifer is responsible for leading a team of business analysts and project managers to streamline and digitize patient financial processes. She has spearheaded the deployment of advanced revenue cycle management software, resulting in increased operational efficiency, reduced denials, and enhanced patient satisfaction. Additionally, Jennifer serves as a subject matter expert, collaborating with cross-functional teams to identify and address system-wide challenges.

Career Progression

Jennifer began her career as a Patient Access Representative at Crozer-Keystone Health System, where she quickly demonstrated her aptitude for problem-solving and process improvement. Over the years, she has steadily advanced through the organization, assuming roles of increasing responsibility, including Patient Access Supervisor and Patient Access Manager. Her unwavering commitment to excellence and innovative approach to healthcare technology have been instrumental in her career progression.

Academic Background

Jennifer holds a Bachelor of Science degree in Business Administration from the University of Pennsylvania, with a concentration in Healthcare Management. Her academic achievements and continued professional development have equipped her with a deep understanding of the evolving healthcare landscape and the strategic role of technology in driving operational and financial performance.

Areas of Expertise

• Revenue cycle management

• Patient financial services

• Business process optimization

• Healthcare technology implementation and integration

• Team leadership and project management

Professional Impact

Under Jennifer's leadership, Crozer-Keystone Health System has achieved significant improvements in its revenue cycle, with a 20% reduction in denials and a 15% increase in first-pass claims acceptance. Her expertise in business systems and patient financial services has earned her recognition as a trusted advisor within the organization, and she has been instrumental in developing and implementing innovative solutions to enhance the patient experience and drive financial sustainability.

Conclusion

With her extensive experience, strong technical expertise, and strategic vision, Jennifer Varady is a valuable asset to the Crozer-Keystone Health System team. Her commitment to continuous improvement and her ability to effectively leverage technology to optimize patient financial services make her a strategic leader in the evolving healthcare industry.