Professional Summary

Professional Overview

Jenny Trinh is an experienced Sales Operations Manager with a strong track record of success in driving operational efficiencies and supporting revenue growth initiatives. With a diverse background spanning sales operations, data analysis, and customer relations, she brings a unique blend of technical expertise and business acumen to her current role.

Experience Summary

Current Role

As the Sales Operations Manager at Medallia, Jenny is responsible for overseeing the company's sales operations function, including process optimization, data management, and cross-functional collaboration. In this role, she has implemented streamlined workflows, improved data accuracy, and enhanced the overall productivity and efficiency of the sales team.

Career Progression

Prior to her current position, Jenny held various sales operations and analyst roles at companies like Qualys, SunPower Corporation, and Infoblox. She has consistently demonstrated her ability to leverage data-driven insights to drive strategic decision-making and process improvements. As a Senior Sales Operations Analyst at Medallia, Jenny played a crucial role in optimizing the company's sales forecasting and reporting processes, resulting in a 20% improvement in forecast accuracy.

Academic Background

Jenny holds a Bachelor of Science degree in Business Administration from the University of California, Berkeley, with a concentration in Information Systems and Operations Management.

Areas of Expertise

• Sales operations management

• Process optimization and workflow automation

• Data analysis and reporting

• Cross-functional collaboration

• Customer relations and stakeholder management

Professional Impact

During her tenure at Medallia, Jenny has spearheaded the implementation of a new CRM system, which has streamlined the company's lead management and opportunity tracking processes. This initiative has led to a 15% increase in sales pipeline visibility and a 12% improvement in deal conversion rates.

Conclusion

With her extensive experience in sales operations, data analysis, and process improvement, Jenny Trinh is poised to continue driving significant impact in her role at Medallia. Her collaborative approach, technical expertise, and strategic mindset make her a valuable asset in supporting the company's sales growth and operational excellence.