Professional Overview
Jeremiah Felton is a seasoned technical professional currently serving as a Technical Account Manager at ark data centers in Hubbard, OH, United States. His key expertise areas include technical account management, client service delivery, and virtual chief information officer roles, with a strong industry focus on data centers and IT service management.
Experience Summary
Current Role
As a Technical Account Manager at ark data centers, Jeremiah's current position involves managing technical relationships with clients, ensuring seamless service delivery, and identifying opportunities for growth. His key responsibilities include account planning, technical support, and relationship building. Although specific achievements in his current role are not available, his experience in similar positions suggests a strong ability to drive client satisfaction and revenue growth.
Career Progression
Jeremiah's career trajectory showcases progressive growth from help desk roles to leadership positions. Notable previous roles include Technical Account Manager and Client Service Delivery Manager at Involta, as well as Virtual Chief Information Officer at both Involta and DRS LLC. His career growth demonstrates adaptability, leadership capabilities, and a deep understanding of IT service management.
Academic Background
Jeremiah holds a Bachelor of Science (BS) in Computer Information Systems from Youngstown State University. Although specific academic achievements are not provided, his educational background lays a solid foundation for his career in IT and technical management.
Areas of Expertise
Jeremiah's areas of expertise include:
- Technical account management
- Client service delivery
- Virtual CIO services
- IT service management
- Leadership and team management
Professional Impact
While specific details on notable projects or initiatives are not available, Jeremiah's experience and roles suggest a significant impact on client satisfaction, service delivery, and revenue growth in his previous and current organizations.
Conclusion
Jeremiah Felton's professional trajectory is marked by consistent growth, a strong educational foundation, and a deepening expertise in technical account management and IT service delivery. Currently focused on his role as a Technical Account Manager at ark data centers, Jeremiah brings value through his ability to manage complex technical relationships, drive client satisfaction, and contribute to the strategic growth of his organization.
