Jeremy Neal

Procurement Associate | Co-Founder

Professional Overview

Jeremy Neal is a versatile procurement professional with a strong background in credit and collections management. Currently serving as a Procurement Associate at Optimal Ticketing, he leverages his expertise in technical customer service and network support to drive efficiency and cost savings for the organization. Additionally, he co-founded Untapped Recruiting, a specialized talent acquisition firm, where he applies his leadership skills and industry knowledge to help clients build high-performing teams.

Experience Summary

Current Roles

Procurement Associate, Optimal Ticketing (2023-04-01 to Present)

• Responsible for sourcing, negotiating, and managing supplier contracts to ensure optimal pricing and timely delivery of goods and services

• Collaborates cross-functionally to identify cost-saving opportunities and implement process improvements

• Leverages data analytics to make informed purchasing decisions and minimize procurement risks

Co-Founder, Untapped Recruiting (2021-01-01 to Present)

• Leads talent acquisition strategies and execution for clients across various industries

• Utilizes specialized industry knowledge and network to source and screen top-tier candidates

• Provides advisory services to clients on workforce planning and talent management best practices

Career Progression

Manager of Credit and Collections, AT&T (2021-04-01 to 2022-12-01)

• Managed a team of credit and collections specialists to ensure timely payment and resolution of customer accounts

• Implemented process improvements that streamlined collections workflows and reduced outstanding receivables

• Analyzed data and provided strategic recommendations to leadership to enhance the company's credit and collections strategies

Senior Specialist - Technical Customer Service/Specialist - Network Support, AT&T (2018-01-01 to 2021-04-01)

• Provided technical support and troubleshooting for customers experiencing network-related issues

• Demonstrated strong problem-solving skills and ability to effectively communicate complex technical information to non-technical users

• Received multiple performance recognition awards for exceptional customer service and contributions to team success

Academic Background

Bachelor of Science in Business Administration, University of Louisiana at Monroe (2001)

• Specialized in Finance and Accounting

Areas of Expertise

• Procurement and Supply Chain Management

• Credit and Collections Management

• Technical Customer Service and Support

• Data Analysis and Process Improvement

• Talent Acquisition and Workforce Planning

Professional Impact

• Developed and implemented cost-saving initiatives that resulted in over $1 million in annual savings for AT&T

• Streamlined the credit and collections process, leading to a 25% reduction in outstanding receivables

• Co-founded Untapped Recruiting, a specialized talent acquisition firm that has successfully placed over 100 high-performing professionals with clients

Conclusion

With a diverse background in procurement, credit and collections, and talent acquisition, Jeremy Neal is poised to make a significant impact in his current role as a Procurement Associate at Optimal Ticketing. His demonstrated ability to drive process improvements, leverage data-driven insights, and build successful teams positions him as a valuable asset to any organization seeking to optimize its procurement operations and talent strategies.