Jeremy Pijut

Director, Patient Financial Services & Revenue Cycle

Professional Overview
Jeremy Pijut is an experienced healthcare finance and revenue cycle management professional serving as the Director of Patient Financial Services and Revenue Cycle at Good Shepherd Rehabilitation Network. With over 15 years of industry expertise, he specializes in optimizing financial operations, improving patient experience, and driving revenue cycle performance.

Experience Summary

Current Role
As the Director of Patient Financial Services and Revenue Cycle, Jeremy oversees all aspects of the revenue cycle, including patient access, billing, collections, and denial management. He is responsible for implementing strategic initiatives to enhance financial performance, ensure regulatory compliance, and deliver exceptional patient-centric services. Under his leadership, the department has achieved significant improvements in key performance metrics, such as reduced A/R days and increased first-pass resolution rates.

Career Progression
Prior to his current role, Jeremy served as the Assistant Director of Patient Financial Services at Good Shepherd Rehabilitation Network, where he played a pivotal role in streamlining operations and implementing technology-driven solutions. Before joining Good Shepherd, he held positions as the Accounts Receivable Manager and Managed Care Coordinator at Community Health Systems, where he gained extensive experience in revenue cycle management and payer relationships.

Academic Background
Jeremy holds a Bachelor's degree in Business Administration from Lock Haven University, where he also completed an internship at the Small Business Development Center.

Areas of Expertise

• Revenue Cycle Management

• Patient Financial Services

• Managed Care Contracting and Reimbursement

• Financial Reporting and Analytics

• Process Improvement and Optimization

• Team Leadership and Collaboration

Professional Impact
During his tenure, Jeremy has spearheaded several successful initiatives that have had a significant impact on the organization's financial performance and patient satisfaction. He has led the implementation of a new patient billing platform, which resulted in a 20% reduction in A/R days and a 15% increase in first-pass resolution rates. Additionally, he has developed and implemented training programs to enhance the skills and knowledge of the patient financial services team, leading to improved customer service and reduced denials.

Conclusion
With his extensive experience, strategic mindset, and commitment to operational excellence, Jeremy Pijut is a valued leader in the healthcare finance and revenue cycle management field. He continues to drive innovation and improve financial outcomes for Good Shepherd Rehabilitation Network, while also contributing to the broader industry through his expertise and collaborative approach.