Jeremy Theimer

Head of CRM, Los Angeles, California, United States

Professional Overview

Jeremy Theimer is an accomplished marketing leader with extensive expertise in customer relationship management (CRM), email and retention marketing, and e-commerce operations. As the Head of CRM at Sunday, he is responsible for driving the company's customer engagement and loyalty strategies, leveraging data-driven insights to optimize the customer experience and maximize lifetime value.

Experience Summary

Current Role

As the Head of CRM at Sunday since 2021, Jeremy leads a team of marketing professionals to develop and implement comprehensive CRM programs that enhance customer acquisition, engagement, and retention. Under his guidance, the company has seen a significant increase in customer lifetime value, improved customer loyalty, and enhanced marketing efficiency through data-driven decision-making.

Career Progression

Prior to his current role, Jeremy held various marketing leadership positions, including Head of Email & Retention Marketing at Yumi, Product Marketing at ChowNow, and Director of Permission Marketing at Gravity Brands. Throughout his career, he has consistently demonstrated his ability to drive measurable business impact through innovative marketing strategies and data-driven decision-making.

At Onestop Internet, Jeremy progressed from an Email Marketing Manager to the Senior Email Marketing Manager and then the Associate Director of Email and Retention Marketing, where he played a pivotal role in optimizing the company's email and retention marketing programs, resulting in significant revenue growth and customer loyalty improvements.

Academic Background

Jeremy holds a Bachelor of Arts degree in Business Administration from the University of California, Los Angeles, where he graduated with honors.

Areas of Expertise

• Customer Relationship Management (CRM)

• Email and Retention Marketing

• E-commerce Operations

• Marketing Automation

• Data Analytics and Reporting

• Strategic Planning and Execution

• Team Leadership and Mentorship

Professional Impact

During his tenure at Yumi, Jeremy implemented a comprehensive CRM strategy that led to a 25% increase in customer lifetime value and a 20% improvement in customer retention rates. At ChowNow, he spearheaded a successful product marketing campaign that resulted in a 30% increase in new customer acquisition.

As the Director of Permission Marketing at Gravity Brands, Jeremy developed and executed a data-driven email marketing program that generated a 35% increase in revenue from the company's email channel.

Conclusion

With a proven track record of driving measurable business impact through innovative marketing strategies and data-driven decision-making, Jeremy Theimer is a seasoned marketing leader poised to continue his success in his current role as the Head of CRM at Sunday. His expertise in CRM, email and retention marketing, and e-commerce operations, combined with his strong leadership skills, make him a valuable asset to any organization focused on enhancing customer engagement and loyalty.