Professional Summary

Professional Overview

Jerome Bassin is an experienced Sales Enablement and Training Manager with a strong background in the automotive industry. He possesses a unique blend of sales training expertise, customer service acumen, and operational leadership skills, enabling him to drive measurable improvements in sales performance and customer satisfaction.

Experience Summary

Current Role

As the Sales Enablement - Training Manager at SBS, Jerome is responsible for designing, implementing, and continuously optimizing the company's sales training program. He works closely with the sales team to identify skills gaps, develop tailored training modules, and deliver engaging sessions that equip sales professionals with the knowledge and techniques to excel in their roles. Under Jerome's leadership, the sales team has consistently exceeded their targets, demonstrating the effectiveness of his training initiatives.

Career Progression

Prior to his current role, Jerome held various leadership positions within the Mercedes-Benz organization in France. As the Marketing Communication Sales Training Manager at Daimler Truck France, he was instrumental in aligning the sales team's product knowledge and customer-facing skills with the company's evolving marketing strategies. Earlier in his career, Jerome served as the Training Administration Manager at the Mercedes-Benz Academy, where he oversaw the development and delivery of comprehensive training programs for the sales and service teams. His experience also includes roles as an Operations Manager and S24h Coordinator, where he demonstrated his ability to drive process improvements and enhance customer service.

Academic Background

Jerome holds a strong academic foundation, having earned a degree from the Université Grenoble Alpes, where he also served as a German language teacher, preparing students for exams.

Areas of Expertise

• Sales Enablement and Training Program Design

• Automotive Industry Product Knowledge

• Customer Service and Relationship Management

• Process Optimization and Operational Efficiency

• Team Leadership and Mentorship

Professional Impact

Throughout his career, Jerome has consistently made significant contributions to the organizations he has been a part of. His ability to identify training needs, develop innovative learning solutions, and drive sales team performance has resulted in tangible improvements in customer satisfaction and revenue growth. As a respected industry veteran, Jerome is known for his collaborative approach, strategic thinking, and commitment to continuous improvement.

Conclusion

With over two decades of experience in the automotive industry, Jerome Bassin has established himself as a versatile and results-driven Sales Enablement and Training professional. His deep understanding of the industry, coupled with his proven track record of driving sales performance and customer satisfaction, make him a valuable asset to any organization seeking to enhance its sales capabilities and achieve sustainable growth.