Jessica Finkle
Director of Partnerships
Professional Overview
Jessica Finkle is an experienced operations and partnerships professional with a proven track record of driving growth and efficiency across various industries. As the Director of Partnerships at Secureframe, she leverages her deep expertise in operations, account management, and strategic partnerships to foster mutually beneficial relationships and expand the company's reach.
Experience Summary
Current Role
As the Director of Partnerships at Secureframe, Jessica is responsible for developing and managing the company's strategic partnerships, driving revenue growth, and ensuring exceptional customer experiences. She works closely with the sales and marketing teams to identify and onboard new partners, negotiate contracts, and facilitate seamless collaboration between Secureframe and its partners. Through her leadership, Jessica has played a pivotal role in scaling the company's partner ecosystem and enhancing its market presence.
Career Progression
Prior to her current role, Jessica held several leadership positions in operations and account management, including Director of Operations at USUAL and VINEBOX, as well as Partner Operations Manager at Lob and Operations/Account Manager at Square. In these roles, she demonstrated her ability to optimize processes, improve customer satisfaction, and drive business growth through effective partnership management and operational excellence.
Academic Background
Jessica holds a Bachelor of Arts degree in Business Administration from the University of California, Berkeley, where she graduated with honors.
Areas of Expertise
- Operations management
- Partnership development and management
- Account management and customer success
- Process improvement and optimization
- Strategic planning and execution
- Cross-functional collaboration and communication
Professional Impact
Throughout her career, Jessica has led the successful implementation of numerous initiatives that have positively impacted her employers' bottom lines. At Secureframe, she has spearheaded the development of a comprehensive partner onboarding program, streamlining the process and increasing partner satisfaction by 30%. Additionally, she has negotiated several high-profile partnerships that have contributed to a 25% increase in Secureframe's revenue growth.
Conclusion
With her extensive experience in operations, partnerships, and customer success, Jessica Finkle is a valuable asset to the Secureframe team. Her strategic vision, collaborative approach, and proven ability to drive results make her an invaluable leader in the rapidly evolving technology industry.