Professional Summary
Professional Overview
Jessica Kral is a seasoned technology executive with a proven track record of driving digital transformation and operational excellence. As the Chief Information Officer at Modivcare, she is responsible for leading the organization's technology strategy, driving innovation, and ensuring the efficient and secure delivery of critical technology solutions.
Experience Summary
Current Role
As the Chief Information Officer at Modivcare, Jessica is responsible for overseeing the company's information technology infrastructure, managing the development and implementation of enterprise-wide technology initiatives, and aligning technology investments with business objectives. She is focused on leveraging emerging technologies to enhance operational efficiency, improve customer experience, and drive digital innovation.
Career Progression
Prior to her current role, Jessica held various leadership positions at Optum and UnitedHealthcare, where she demonstrated her expertise in strategy, transformation, and technology enablement. As the SVP of Strategy and Transformation at Optum, she spearheaded the development and execution of the organization's strategic roadmap, driving significant improvements in operational efficiency and business performance. Earlier in her career, she served as the SVP and CIO of Business Enablement and Technology at Optum Home and Community, as well as the CIO of UnitedHealthcare Medicare and Retirement, where she led the implementation of transformative technology solutions and strategic initiatives.
Academic Background
Jessica holds a Bachelor of Business Administration (BBA) in Marketing and Business Finance from the University of Wisconsin-Eau Claire. She also completed an Executive and Professional Coaching Certificate in Organizational Behavior, Coaching, and Consulting from The University of Texas at Dallas.
Areas of Expertise
- Strategic technology planning and execution
- Digital transformation and innovation
- Enterprise IT infrastructure management
- Data analytics and business intelligence
- Change management and organizational optimization
- Healthcare technology and operations
Professional Impact
Throughout her career, Jessica has demonstrated a strong ability to drive measurable business impact through the strategic application of technology. At Optum, she led the development and implementation of a comprehensive digital transformation strategy, resulting in significant improvements in operational efficiency, cost savings, and customer satisfaction. As the CIO of UnitedHealthcare Medicare and Retirement, she spearheaded the implementation of data-driven analytics solutions, enabling the organization to make more informed, data-driven decisions.
Conclusion
With her extensive experience in the healthcare technology sector, Jessica Kral is a respected industry leader known for her strategic vision, innovative mindset, and ability to drive sustainable business results. In her current role as the Chief Information Officer at Modivcare, she is poised to continue her track record of excellence, leveraging her expertise to further enhance the organization's technology capabilities and deliver exceptional value to its customers.
