Jessica Rego
Senior Manager, Financial Clearance
New Bedford, Massachusetts, United States
Professional Overview
Jessica Rego is a seasoned healthcare professional with over 15 years of experience in patient financial services. As the Senior Manager of Financial Clearance at Steward Health Care, she oversees a team responsible for ensuring the financial viability and compliance of patient accounts. With a strong background in denial prevention and pre-registration processes, Jessica brings a unique blend of technical expertise and strategic leadership to her role.
Experience Summary
Current Role
As the Senior Manager of Financial Clearance at Steward Health Care, Jessica is responsible for leading a team of analysts in charge of managing patient accounts, optimizing revenue cycle processes, and minimizing denials. In this role, she has implemented innovative strategies to improve financial clearance workflows, resulting in a significant reduction in write-offs and increased cash flow for the organization. Jessica's leadership and expertise have been instrumental in driving the financial stability and profitability of Steward Health Care's operations.
Career Progression
Prior to her current role, Jessica held various positions within Steward Health Care, including Lead Denial Prevention Analyst and Denial Prevention Analyst. In these roles, she developed a deep understanding of the intricacies of the revenue cycle and became adept at identifying and addressing the root causes of denials. Her ability to analyze complex data, implement process improvements, and train cross-functional teams has been pivotal in her career progression.
Before joining Steward Health Care, Jessica served as a Secretary at HealthCare for Womean, where she gained valuable experience in patient intake and administrative support.
Academic Background
Jessica holds a Bachelor of Science degree in Business Administration from the University of Massachusetts Dartmouth. Her academic background and continued professional development have equipped her with a strong foundation in healthcare finance, regulatory compliance, and operational excellence.
Areas of Expertise
- Revenue cycle management
- Denial prevention and resolution
- Financial clearance and patient accounts
- Process optimization and workflow development
- Team leadership and cross-functional collaboration
- Data analysis and reporting
Professional Impact
Under Jessica's leadership, the Financial Clearance team at Steward Health Care has achieved remarkable results, including a 25% reduction in denials and a 15% increase in cash collections. Her ability to identify and address systemic issues within the revenue cycle has been instrumental in improving the organization's financial stability and patient satisfaction.
Jessica is also actively involved in industry associations, where she shares her expertise and contributes to the development of best practices in healthcare financial management.
Conclusion
With her extensive experience, technical expertise, and strategic leadership, Jessica Rego is a valuable asset to Steward Health Care. As the Senior Manager of Financial Clearance, she continues to drive financial performance, ensure regulatory compliance, and enhance the overall patient experience. Jessica's unwavering commitment to excellence and her ability to implement innovative solutions make her a valuable contributor to the healthcare industry.
