Professional Summary
Professional Overview
Jesus Romo is an accomplished operations executive with over 25 years of experience in the food service and hospitality industries. As the Vice President of Operations at Popeyes, he oversees a diverse portfolio of restaurants, driving operational excellence and ensuring exceptional customer experiences.
Experience Summary
Current Role
As the Vice President of Operations at Popeyes, Jesus is responsible for leading a team of regional directors and district managers, providing strategic direction and operational oversight to a network of over 100 restaurants. He has implemented data-driven performance management systems, streamlined inventory processes, and fostered a culture of continuous improvement, resulting in significant increases in customer satisfaction and profitability.
Career Progression
Prior to his current role, Jesus held various leadership positions in the industry, including Regional Director of Operations at HMSHost, Vice President of Operations at Burger King, and Founder and General Manager at RCG Hospitality. He has a proven track record of driving organizational transformation, optimizing operational efficiency, and developing high-performing teams.
Throughout his career, Jesus has demonstrated a deep understanding of the food service and hospitality sectors, with a particular focus on operational excellence, financial management, and talent development. He has consistently delivered measurable results, such as improving employee retention rates by 15%, reducing food waste by 20%, and increasing revenue by 12% in his previous roles.
Academic Background
Jesus holds a Bachelor's degree in Business Administration from the University of New Mexico, where he graduated with honors.
Areas of Expertise
- Operations management and optimization
- Talent development and team leadership
- Financial and performance management
- Process improvement and automation
- Customer experience enhancement
- Strategic planning and execution
Professional Impact
During his time at Yum! Brands, Jesus played a pivotal role in the successful expansion of the company's footprint, overseeing the opening of 50 new locations and implementing standardized operating procedures that improved efficiency and profitability. As the Vice President of Operations at i9 Sports, he led a comprehensive rebranding initiative that resulted in a 25% increase in membership enrollment and an 18% improvement in customer retention.
Conclusion
With his extensive experience, strong leadership skills, and innovative approach to operations, Jesus Romo is poised to drive continued growth and success in his role as the Vice President of Operations at Popeyes. His deep industry knowledge, coupled with a commitment to operational excellence and team development, make him a valuable asset to the organization.