Professional Summary
Professional Overview
Jillian Paprock is a seasoned retail and customer service professional with over 10 years of experience in the hospitality and cannabis industries. As the current Supervisor at Spark'd Dispensary, she utilizes her expertise in operations, team management, and exceptional customer service to drive business growth and elevate the client experience.
Experience Summary
Current Role
As the Supervisor at Spark'd Dispensary, Jillian is responsible for overseeing daily operations, managing and training a team of budtenders, and ensuring a seamless and customer-centric experience for clients. She has been instrumental in streamlining processes, implementing effective inventory management strategies, and fostering a collaborative and productive work environment.
Career Progression
Prior to her current role, Jillian held various leadership positions in the retail and hospitality sectors. She served as the General Assistant at Greenrose Dispensary, where she honed her skills in cannabis industry operations and compliance. Before that, she was the Assistant Manager at Curaleaf, where she demonstrated exceptional customer service and team management abilities. Jillian's earlier career roles included Store Manager and Assistant Store Manager at Starbucks, as well as Specialty Coffee Assistant Manager at Nordstrom and Lead Supervisor/Assistant Manager in Training at Caribou Coffee.
Academic Background
Jillian holds a Bachelor's degree in Business Administration from the University of Illinois at Chicago, where she graduated with honors.
Areas of Expertise
- Retail and customer service operations
- Inventory management and supply chain optimization
- Team leadership and employee development
- Effective communication and problem-solving skills
- Compliance and regulatory adherence in the cannabis industry
Professional Impact
Throughout her career, Jillian has consistently demonstrated a commitment to driving business growth, fostering collaborative work environments, and delivering exceptional customer experiences. Her leadership and strategic thinking have been instrumental in driving process improvements, enhancing operational efficiency, and cultivating high-performing teams.
Conclusion
With her extensive experience in the retail and cannabis industries, Jillian Paprock is a versatile and results-oriented professional poised to continue making a significant impact in her current role as Supervisor at Spark'd Dispensary. Her proven track record of success, combined with her strong leadership skills and customer-centric approach, make her a valuable asset to any organization.
