Professional Profile
Jitesh Dugar is the Founder of Mediajade, an Authorized Zoho Partner based in Bengaluru, Karnataka, India. Mediajade, established in 2021, operates as a digital transformation agency with a focus on CRM and automation solutions, leveraging Zoho’s product suite. The company is currently unfunded and positioned in the digital transformation and SaaS partner ecosystem.
Jitesh holds a Bachelor of Technology (B.Tech) degree in Electronics & Communication Engineering from the Motilal Nehru National Institute of Technology (MNNIT), graduating in 2012. He has over a decade of professional experience in technology product management, CRM, and AI automation integration.
Roles and Expertise
In his capacity at Mediajade, Jitesh is an expert in:
- CRM implementation and automation, specifically with Zoho platforms as an authorized partner.
- AI Automation, including development and application of AI agents for outreach and operational efficiency (notably involving OpenAI technologies).
- Product leadership and growth management, combining technical and commercial skills to enable client digital transformation goals.
- He has demonstrated flexibility in adapting to different client requirements and excelling across multiple roles, as evidenced by awards received for versatility.
Previously, Jitesh held roles at various technology companies including verifi.email, HTML to Image API, Wati, and Drivezy, gaining broad exposure to SaaS products, AI-driven tools, and innovative digital services.
Notable Achievements and Engagements
- Founder and lead at Mediajade since June 2024.
- Active contributor to initiatives involving AI-driven automation tools, including building AI agents aimed at improving outreach effectiveness.
- Recognized for versatility in professional roles with awards denoting adaptability based on client needs.
- Participation as a judge and mentor in industry-related programs linked to MNNIT, reflecting ongoing engagement with academic and entrepreneurial communities.
- Publications related to performance testing and user experience optimization from earlier stages of his career indicate a strong foundation in software quality and delivery.
Company Overview: Mediajade
- Founded: 2021, Bengaluru, India.
- Status: Bootstrapped (unfunded).
- Core business: Digital transformation consulting and technology implementation specializing in Zoho ecosystem products.
- Focus areas include CRM deployments, automation workflows, and AI-enhanced tools.
- Mediajade is positioned as a trusted Zoho partner, supporting enterprises in streamlining customer relationship management and operational processes.
Location and Contact
- Based in Bengaluru, Karnataka, India.
- Publicly listed contact channels include professional emails associated with mediajade.com, facilitating direct communication paths.
Jitesh Dugar’s profile combines technical acumen, product leadership, and entrepreneurial drive within the digital transformation and CRM domain in India’s technology hub. His hands-on experience with Zoho platforms and AI automation offers a strong foundation for driving client business efficiency and innovation. Mediajade’s status as an authorized Zoho partner underscores credibility and focus in CRM-centric solutions.
