Professional Overview
Jithin Raj N is currently serving as a Customer Success Manager at CleverTap, a role in which he is responsible for managing key and growth accounts. His professional journey includes a previous position as a Key Account Manager at Contlo, where he successfully managed over 70 direct-to-consumer brands, including notable names like GIVA and French Crown.
Educational Background and Location
Jithin is located in Bangalore Urban and is an alumnus of Christ University, Bangalore, which likely adds value to his management skills and professional demeanor within the tech and customer success fields.
Industry Engagement and Achievements
Jithin actively engages in strategic discussions with various brands, as illustrated by his recent professional engagement with Kushal's Fashion Jewellery team. This meeting was focused on strategic planning and crafting a success plan aimed at enhancing key performance indicators (KPIs), brand experience, engagement, and revenue growth. This showcases his commitment to leveraging strategic insights for customer success and retention, particularly within the direct-to-consumer (D2C) and e-commerce sectors.
Professional Interests
Jithin's professional interests and expertise are highly aligned with customer success, retention strategies, and the e-commerce industry. His versatility in handling diverse brand portfolios is reflected in his active participation in discussions revolving around growth strategies and customer engagement tactics.
Social Media and Online Presence
Jithin is active on LinkedIn, where he shares updates related to customer success and professional achievements, thus maintaining a robust online presence that supports his professional objectives and facilitates networking within the industry.
By focusing on enhancing customer experiences and driving growth in key accounts, Jithin Raj N plays a pivotal role in advancing CleverTap's objectives, making him a significant contact in potential strategic collaborations.