Joanne Cheung

Operational Risk Manager (VP), APAC COO & CCCO Office

Professional Overview

Joanne Cheung is an experienced Operational Risk Manager with a proven track record of driving risk management and compliance initiatives in the APAC financial services industry. With her deep expertise in project management, outsourcing, and finance operations, she plays a critical role in enhancing operational resilience and ensuring regulatory compliance for BNP Paribas' APAC business.

Experience Summary

Current Role

As the Operational Risk Manager (VP) in the APAC COO & CCCO Office at BNP Paribas Corporate & Institutional Banking, Joanne is responsible for identifying, assessing, and mitigating operational risks across the region. She leads the implementation of robust risk management frameworks, policies, and controls to safeguard the bank's operations and protect its assets. Joanne's strategic contributions have been instrumental in strengthening the firm's operational risk posture and ensuring compliance with evolving regulatory requirements.

Career Progression

Joanne's extensive experience in the financial services industry spans over two decades, during which she has held various project management and operational roles. Prior to her current position, she served as the Regional Outsourcing Manager for the APAC Finance team at BNP Paribas, where she optimized the bank's third-party relationships and drove the implementation of robust oversight and governance processes. Earlier in her career, Joanne held project management roles at RBC Investor Services Trust Hong Kong and HSBC, where she successfully delivered complex technology and process transformation initiatives.

Academic Background

Joanne holds a Bachelor's degree in Computer Science from the University of Hong Kong, where she graduated with distinction.

Areas of Expertise

• Operational risk management

• Regulatory compliance and control frameworks

• Project management and process optimization

• Vendor management and outsourcing governance

• Financial operations and controls

Professional Impact

During her tenure at BNP Paribas, Joanne has played a pivotal role in enhancing the bank's operational resilience and risk management capabilities in the APAC region. She has led the successful implementation of several strategic initiatives, including the rollout of a centralized operational risk monitoring system and the development of a comprehensive vendor risk management framework. Joanne's contributions have been instrumental in strengthening the bank's operational risk posture and ensuring seamless compliance with evolving regulatory requirements.

Conclusion

With her deep industry expertise, strong analytical skills, and proven track record of driving organizational change, Joanne Cheung is a valuable asset to BNP Paribas' APAC operations. As the Operational Risk Manager, she continues to play a crucial role in safeguarding the bank's operations, mitigating risks, and ensuring the highest standards of compliance and operational excellence.