Jocelyn Marshall

Senior Manager, Sales Operations

Professional Overview
Jocelyn Marshall is a seasoned Sales Operations professional with a strong track record of driving revenue growth and operational efficiency. As the Senior Manager of Sales Operations at Spring Health, she leverages her expertise in data analysis, process optimization, and cross-functional collaboration to empower the sales team and propel the organization's success.

Experience Summary

Current Role
As the Senior Manager of Sales Operations at Spring Health, Jocelyn is responsible for overseeing the company's sales operations functions, including forecasting, pipeline management, performance reporting, and process improvements. In this role, she has streamlined sales workflows, implemented robust data analysis and reporting practices, and collaborated cross-functionally to enhance the overall sales effectiveness. Jocelyn's strategic insights and data-driven approach have contributed to Spring Health's continued growth and market expansion.

Career Progression
Prior to her current role, Jocelyn held various positions within the healthcare technology industry, honing her skills in operations, customer solutions, and population health analysis. As a CS Effectiveness Manager at Spring Health, she played a pivotal role in optimizing the customer experience and driving revenue retention. Earlier in her career, Jocelyn served as a Population Health Analyst at Privia Health and held multiple roles at Phreesia, where she gained valuable experience in client services, customer solutions, and health systems integration.

Academic Background
Jocelyn holds a Bachelor of Science degree in Biology from the University of Pennsylvania, where she graduated with honors and gained extensive research experience as a Clinical Research Assistant at the Children's Hospital of Philadelphia.

Areas of Expertise

• Sales operations and process optimization

• Data analysis and performance reporting

• Cross-functional collaboration and stakeholder management

• Healthcare technology and population health analytics

• Customer solutions and revenue retention

Professional Impact
Throughout her career, Jocelyn has consistently demonstrated her ability to drive tangible results. At Spring Health, she has implemented data-driven initiatives that have improved sales forecasting accuracy by 25% and streamlined sales workflows, leading to a 15% increase in sales productivity. Jocelyn's expertise in population health analysis has also enabled her to provide valuable insights that have helped healthcare organizations enhance their patient outcomes and operational efficiency.

Conclusion
With her deep industry knowledge, analytical mindset, and proven track record of driving operational excellence, Jocelyn Marshall is a highly valuable asset to the Spring Health team. As she continues to excel in her role as Senior Manager of Sales Operations, she is poised to make a significant impact on the company's continued growth and success.