Professional Summary
Professional Overview
Joe Hendrix is a seasoned corporate investigations professional with extensive experience in sales fraud investigations and security services. As the Senior Director of Corporate Investigations at NTT DATA Services, he oversees a team responsible for investigating and mitigating complex fraud-related incidents across the organization. With a strong focus on industry-specific expertise and data-driven solutions, Hendrix has established himself as a trusted advisor and problem-solver within the corporate security landscape.
Experience Summary
Current Role
As the Senior Director of Corporate Investigations at NTT DATA Services, Hendrix is responsible for leading a team of investigators in identifying, investigating, and resolving sales fraud and other security-related incidents. He collaborates closely with cross-functional stakeholders to implement proactive measures, streamline investigative processes, and ensure the integrity of the organization's sales channels and operations. Hendrix's leadership and strategic approach have been instrumental in strengthening NTT DATA Services' fraud prevention and response capabilities.
Career Progression
Prior to his current role, Hendrix held the position of Director of Sales Fraud Investigations at HP Global Security Services, where he led a team dedicated to identifying and mitigating sales-related fraud across the organization's global operations. He also served as the Director of Sales and Discount Fraud Investigations at Hewlett-Packard, where he played a pivotal role in developing and implementing innovative fraud detection and prevention strategies. Hendrix's career trajectory has been marked by a consistent focus on leveraging data-driven insights and cross-functional collaboration to drive tangible business impact.
Academic Background
Hendrix holds a Bachelor of Science degree in Criminal Justice from the University of Texas at Dallas, where he graduated with distinction. His academic background has provided a strong foundation for his work in corporate investigations and security services.
Areas of Expertise
- Sales fraud investigations and mitigation
- Corporate security risk assessment and management
- Data analysis and business intelligence
- Cross-functional collaboration and stakeholder management
- Investigative techniques and case management
Professional Impact
Throughout his career, Hendrix has made significant contributions to the corporate security industry. He has been recognized for his innovative approaches to sales fraud detection and prevention, which have helped organizations safeguard their revenue streams and maintain customer trust. Hendrix's thought leadership and industry participation have also made him a sought-after speaker and subject matter expert in the field of corporate investigations.
Conclusion
With his extensive experience, industry expertise, and proven track record of driving positive change, Joe Hendrix is a valuable asset to NTT DATA Services and the corporate security industry as a whole. His commitment to using data-driven insights and collaborative problem-solving to address complex fraud-related challenges positions him as a trusted advisor and leader in the field of corporate investigations.