Professional Summary

Professional Overview

Joel Moore is a seasoned hospitality executive with over 40 years of experience in the industry. As the Vice President of Hotel Operations at Thunder Valley Casino Resort, he oversees all aspects of the resort's hotel operations, ensuring exceptional guest experiences and driving operational excellence.

Experience Summary

Current Role

As the VP of Hotel Operations at Thunder Valley Casino Resort since 2015, Joel is responsible for managing the daily operations of the resort's hotel, including front desk, housekeeping, concierge, and guest services. Under his leadership, the hotel has consistently maintained high customer satisfaction ratings and achieved operational efficiencies that have contributed to the resort's overall success.

Career Progression

Prior to his current role, Joel served as an Instructor at TISOH - The International School of Hospitality, where he has been sharing his extensive industry knowledge and expertise with the next generation of hospitality professionals since 2011. Earlier in his career, he honed his skills in various leadership positions within the hotel industry, culminating in his current role as a seasoned executive.

Academic Background

Joel holds a Bachelor of Science degree in Hotel Administration from the University of Nevada-Las Vegas, where he graduated in 1982. His specialized education and training have equipped him with a deep understanding of hotel operations, guest services, and strategic management.

Areas of Expertise

Joel's areas of expertise include hotel operations management, guest experience optimization, revenue management, and team development. He is adept at identifying and implementing operational efficiencies, driving continuous improvement, and fostering a culture of excellence within the hospitality industry.

Professional Impact

Throughout his career, Joel has played a pivotal role in shaping the hospitality industry. As an Instructor at TISOH, he has mentored and inspired countless students, equipping them with the skills and knowledge necessary to thrive in the industry. In his current role as VP of Hotel Operations at Thunder Valley Casino Resort, Joel has spearheaded innovative initiatives that have enhanced the guest experience and contributed to the resort's overall success.

Conclusion

With his extensive experience, deep industry knowledge, and proven track record of success, Joel Moore is a respected leader in the hospitality industry. As he continues to drive excellence in his current role, he remains focused on leveraging his expertise to create exceptional guest experiences and contribute to the continued growth and success of the organizations he serves.