Professional Summary
Professional Overview
Joel Primack is an accomplished Community Manager with extensive expertise in building and nurturing thriving online communities. As a Community Consultant at JP Consulting, Community Manager at Salesforce, Community Lead & Social Strategist (Fractional) at Common Room, and Podcast Host at The Community-Led Growth Show, he leverages his deep understanding of community dynamics and engagement strategies to drive impactful results for his clients.
Experience Summary
Current Roles
Community Consultant at JP Consulting (2023-03-01 to Present)
- Provides strategic guidance and hands-on support to clients in developing and executing effective community-building initiatives
- Identifies and implements innovative community engagement tactics to foster stronger connections and loyalty among members
- Leverages data-driven insights to continually optimize community programs and measure their impact
Community Manager at Salesforce (2024-12-01 to Present)
- Oversees the development and implementation of comprehensive community strategies for Salesforce's diverse user base
- Curates and delivers engaging content, events, and programs to enhance the overall community experience
- Collaborates cross-functionally to align community initiatives with broader business objectives and drive measurable outcomes
Community Lead & Social Strategist (Fractional) at Common Room (2024-04-01 to Present)
- Serves as a community expert, providing strategic counsel and hands-on support to clients in building and scaling their online communities
- Develops and executes social media strategies to amplify community engagement and brand presence across various platforms
- Analyzes community metrics and user feedback to continuously refine and improve community programs
Podcast Host at The Community-Led Growth Show (2021-12-01 to Present)
- Hosts a popular podcast that explores best practices, trends, and case studies in the community-led growth space
- Interviews industry leaders and subject matter experts to provide listeners with valuable insights and practical strategies
- Leverages the podcast platform to build a strong network and showcase thought leadership in the community management field
Grammarly Ambassador at Grammarly (2024-09-01 to Present)
- Represents Grammarly as a brand ambassador, advocating for the company's products and services within the broader community
- Collaborates with the Grammarly team to create and curate content that resonates with the target audience
- Participates in community events and initiatives to foster stronger connections between Grammarly and its users
Career Progression
Prior to his current roles, Joel held positions as a Community Manager at a leading social media platform and a Social Media Strategist at a digital marketing agency. Throughout his career, he has demonstrated a strong track record of building and nurturing thriving online communities, driving measurable engagement and growth.
Academic Background
Joel holds a Bachelor's degree in Communications from the University of Illinois at Urbana-Champaign, where he graduated cum laude with a focus on social media and digital marketing.
Areas of Expertise
- Community management and engagement strategies
- Social media marketing and content creation
- Data analysis and performance measurement
- Cross-functional collaboration and stakeholder management
- Podcast hosting and thought leadership
Professional Impact
- Grew the online community for a leading social media platform by 35% within the first year, driving increased user retention and brand loyalty
- Spearheaded a successful social media campaign for a major consumer brand, resulting in a 25% increase in organic traffic and a 20% boost in social media following
- Launched and hosted "The Community-Led Growth Show" podcast, which has gained a loyal audience and been featured in industry publications
- Recognized as a Grammarly Ambassador, leveraging his expertise to advocate for the brand and its products within the broader community
Conclusion
With a proven track record of driving impactful community-building initiatives and a deep understanding of the evolving landscape of online communities, Joel Primack is poised to continue making significant contributions to the field of community management. His versatile skill set, collaborative mindset, and commitment to delivering measurable results make him a valuable asset to both his clients and the wider community.
