John Acosta

Quality Assurance Engineer III | Atlanta, Georgia, United States

Professional Overview

John Acosta is an experienced Quality Assurance Engineer with a proven track record of driving quality assurance and testing initiatives across diverse industries. As a Quality Assurance Engineer III at Calendly, he leverages his expertise in software testing, defect management, and quality control to ensure the delivery of high-quality, user-centric products.

Experience Summary

Current Role

As a Quality Assurance Engineer III at Calendly, John is responsible for designing and executing comprehensive test plans, identifying and resolving software defects, and collaborating cross-functionally to improve the overall quality and user experience of the company's flagship scheduling platform. His proactive approach and keen eye for detail have contributed to Calendly's reputation for reliable and intuitive scheduling solutions.

Career Progression

Prior to his current role, John served as a Quality Assurance Engineer at Active Health, where he played a pivotal role in streamlining the company's quality assurance processes and implementing automated testing frameworks to enhance efficiency and coverage. Earlier in his career, he held positions as a Software Test Engineer at CARNIVAL Corporation & PLC and a Quality Assurance Tester at ESPN, where he honed his skills in manual and automated testing, bug reporting, and quality management.

Academic Background

John holds a Bachelor of Science in Computer Science from the Georgia Institute of Technology, where he graduated with honors and specialized in software engineering and quality assurance.

Areas of Expertise

• Software testing (manual and automated)

• Defect management and root cause analysis

• Quality assurance process implementation and optimization

• Agile/Scrum methodologies

• Cross-functional collaboration and stakeholder management

• Technical documentation and reporting

Professional Impact

Throughout his career, John has played a pivotal role in enhancing the quality and user experience of various software products. At Calendly, he has led the implementation of comprehensive test suites, resulting in a significant reduction in customer-reported issues and improved overall product reliability. John's expertise in quality assurance and his dedication to continuous improvement have made him a valuable asset to the companies he has served.

Conclusion

With a strong background in quality assurance and a passion for delivering high-quality, user-centric software, John Acosta is poised to continue making a meaningful impact in the technology industry. His proven track record of success, combined with his adaptability and commitment to excellence, position him as a valuable asset to any organization seeking to enhance its quality assurance and testing capabilities.