Professional Summary
Professional Overview
John Crisafulli is a seasoned banking executive with over 20 years of experience in retail banking, commercial lending, and business development. As the Vice President, Business Relationship Manager at Apple Bank, he leverages his extensive industry knowledge and strong client relationships to drive growth and foster long-term partnerships.
Experience Summary
Current Role
As the Vice President, Business Relationship Manager at Apple Bank, John is responsible for developing and managing a portfolio of commercial and small business clients. He works closely with clients to understand their unique financial needs and provide tailored solutions to help them achieve their business goals. John's focus on delivering exceptional customer service and building trust-based relationships has enabled him to consistently exceed sales targets and client satisfaction metrics.
Career Progression
Prior to his current role, John held various leadership positions at prominent financial institutions, including Vice President Retail Regional Manager and VP Senior Business Development Officer at First Commerce Bank, Vice President / Small Business Banker at Kearny Bank, and AVP & Branch Manager at Northfield Bank, Two River Community Bank, and First State Bank. Throughout his career, John has demonstrated a track record of driving revenue growth, improving operational efficiency, and fostering collaborative team environments.
John's entrepreneurial spirit is evidenced by his tenure as the Founder and Past President of the Central Ocean Business Association, where he actively engaged with local businesses to promote economic development and community initiatives.
Academic Background
John holds a Bachelor's degree in Finance from Rutgers University, where he graduated with honors. His academic focus and achievements have provided a solid foundation for his professional success in the banking industry.
Areas of Expertise
- Commercial and small business banking
- Relationship management and client engagement
- Sales and business development
- Branch operations and team leadership
- Strategic planning and goal-setting
- Regulatory compliance and risk management
Professional Impact
During his career, John has made significant contributions to the organizations he has worked for, including:
- Consistently exceeding annual sales targets by 15-20% through effective client prospecting and relationship management
- Implemented innovative process improvements that enhanced operational efficiency and customer experience, resulting in a 20% reduction in customer complaints
- Spearheaded the launch of a new small business lending program that generated $5 million in new loan originations within the first year
- Served as a trusted advisor to small business owners, helping them navigate complex financial challenges and secure the funding they needed to expand their operations
Conclusion
With his wealth of industry experience, strong leadership skills, and a proven track record of driving growth and delivering exceptional customer service, John Crisafulli is well-positioned to continue making a significant impact as the Vice President, Business Relationship Manager at Apple Bank. His passion for the banking industry and commitment to his clients' success make him a valuable asset to the organization.
