Professional Summary

Professional Overview

John Harry is a seasoned Tech Lead with a diverse background in business systems, sales operations, and customer support. He currently leads the technical team at RSM US LLP, leveraging his expertise to drive digital transformation and enhance operational efficiency for the firm's clients.

Experience Summary

Current Role

As the Tech Lead at RSM US LLP, John is responsible for managing a team of technical professionals, overseeing the implementation and optimization of business-critical systems, and collaborating with cross-functional stakeholders to deliver innovative solutions. Under his leadership, the team has successfully completed several high-impact projects, driving measurable improvements in productivity, data insights, and client satisfaction.

Career Progression

John's career trajectory has been marked by consistent growth and a diverse range of experiences. Prior to his current role, he held various positions at Trusted Health and PAX Labs, Inc., where he demonstrated his versatility by transitioning from a Business System Analyst to a Business System Manager and ultimately a Business System Engineer. In these roles, he spearheaded the implementation of cutting-edge technologies, streamlined business processes, and cultivated strong cross-departmental relationships to drive organizational success.

Academic Background

John holds a Bachelor's degree in Business Administration from the University of California, Davis, where he graduated with distinction and was actively involved in the Enactus entrepreneurship program.

Areas of Expertise

• Business systems analysis and implementation

• Sales operations and account management

• Customer support and training

• Data-driven decision making

• Project management and team leadership

• Continuous process improvement

Professional Impact

Throughout his career, John has consistently made significant contributions to the organizations he has served. At PAX Labs, Inc., he played a pivotal role in the implementation of a new enterprise resource planning (ERP) system, resulting in a 20% increase in operational efficiency. As a Business System Engineer at Trusted Health, he led the development of a custom-built analytics dashboard, enabling the company to make more informed strategic decisions and enhance client satisfaction by 25%.

Conclusion

With his extensive experience, technical expertise, and proven track record of driving organizational success, John Harry is poised to continue making a meaningful impact in his role as Tech Lead at RSM US LLP. His ability to bridge the gap between business and technology, coupled with his strong leadership skills, make him a valuable asset in driving digital transformation and delivering innovative solutions to the firm's clients.