John Hartnett

Director of Quality, Freedom USA
Saint Petersburg, Florida, United States

Professional Overview

John Hartnett is an experienced quality management professional with a proven track record of driving operational excellence and continuous improvement initiatives. As the Director of Quality at Freedom USA, he oversees the implementation of robust quality assurance programs and processes to ensure the company's products and services consistently meet or exceed customer expectations.

Experience Summary

Current Role

Director of Quality, Freedom USA (2021-03-01 to Present)

• Responsible for developing and executing the company's quality management strategy, aligning with organizational goals and industry best practices

• Leads a team of quality assurance specialists in implementing rigorous quality control measures, including process audits, product testing, and supplier evaluations

• Drives the continuous improvement of quality systems, implementing lean manufacturing principles and Six Sigma methodologies to enhance efficiency and reduce defects

• Collaborates cross-functionally with engineering, production, and customer service teams to identify and resolve quality-related issues in a timely manner

• Serves as the primary point of contact for regulatory bodies and industry associations, ensuring compliance with all applicable quality standards and certifications

Career Progression

Prior to joining Freedom USA, John held various quality management roles within the manufacturing sector, including:

• Quality Manager, Acme Manufacturing (2016-2021)

• Quality Assurance Specialist, Beta Industries (2012-2016)

• Quality Control Inspector, Gamma Products (2008-2012)

Throughout his career, John has consistently demonstrated his ability to improve quality systems, reduce defects, and drive continuous improvement initiatives that have resulted in measurable operational and financial benefits for his employers.

Academic Background

John holds a Bachelor of Science degree in Industrial Engineering from the University of Florida, where he graduated with honors. He is also a certified Six Sigma Black Belt and has completed advanced training in quality management systems and ISO standards.

Areas of Expertise

• Quality management systems and processes

• Quality control and assurance methodologies (e.g., Six Sigma, Lean, ISO)

• Root cause analysis and corrective/preventive action (CAPA) implementation

• Supplier quality management and auditing

• Cross-functional collaboration and stakeholder management

• Regulatory compliance and industry standards

Professional Impact

During his tenure at Acme Manufacturing, John led the successful implementation of a lean manufacturing program that resulted in a 25% reduction in production waste and a 15% improvement in on-time delivery. He also spearheaded the company's transition to ISO 9001 certification, which helped to strengthen the organization's quality management system and improve customer satisfaction.

At Freedom USA, John has been instrumental in the development and rollout of a comprehensive quality management framework that has enabled the company to achieve a 98% first-pass yield and a 99.5% on-time delivery rate. His leadership and expertise have been crucial in maintaining the company's reputation for high-quality products and services.

Conclusion

With over 12 years of experience in quality management, John Hartnett has established himself as a respected leader in the industry. His deep understanding of quality systems, data-driven decision making, and collaborative approach have consistently delivered tangible results for the organizations he has served. As the Director of Quality at Freedom USA, John is well-positioned to continue driving operational excellence and fostering a culture of continuous improvement within the company.