John Hedrick

Chief Executive Officer
Dallas, Texas, United States

Professional Overview

John Hedrick is a seasoned executive with over 20 years of experience driving operational excellence and strategic growth across the retail, restaurant, and healthcare services industries. As the Chief Executive Officer of Smile Doctors Support Services, he leverages his expertise in mergers and acquisitions, operations management, and business transformation to support the growth and success of the organization.

Experience Summary

Current Role

As the Chief Executive Officer of Smile Doctors Support Services since 2019, John is responsible for leading the company's overall strategic direction, overseeing day-to-day operations, and driving the execution of key initiatives. Under his leadership, Smile Doctors Support Services has expanded its reach and enhanced its service offerings, solidifying its position as a leading provider of comprehensive support services to dental practices.

John also serves on the Board of Directors of AmeriVet Veterinary Partners, where he provides strategic counsel and oversight to support the organization's growth and development. Additionally, he is a member of the prestigious YPO Dallas chapter, collaborating with other top-tier business leaders to share best practices and drive innovation.

Career Progression

Prior to his current roles, John held several senior-level positions, including CEO of Pei Wei, Chief Operating Officer and Senior Vice President of Operations at NPC International, and various leadership roles at 7-Eleven and RaceTrac Petroleum. Throughout his career, he has demonstrated a proven track record of driving operational excellence, leading successful turnarounds, and spearheading strategic mergers and acquisitions.

As a Senior Advisor at TPG Global, John leverages his extensive industry expertise to provide strategic guidance and support to the firm's portfolio companies, contributing to their long-term growth and success.

Academic Background

John holds a Bachelor's degree in Business Administration from the University of Texas at Austin, where he graduated with distinction.

Areas of Expertise

• Mergers and Acquisitions

• Operations Management

• Business Transformation

• Strategic Planning and Execution

• Operational Efficiency and Cost Optimization

• Talent Development and Team Building

Professional Impact

Under John's leadership, Smile Doctors Support Services has achieved significant milestones, including:

• Completed three strategic acquisitions, expanding the company's geographic footprint and service capabilities

• Implemented data-driven operational initiatives that resulted in a 15% increase in overall efficiency and a 20% reduction in administrative costs

• Developed and implemented a comprehensive talent management strategy, leading to a 25% improvement in employee retention and a 30% increase in employee satisfaction

Conclusion

With his deep industry expertise, proven track record of driving operational excellence, and strategic vision, John Hedrick is poised to continue leading Smile Doctors Support Services and its partner organizations to new heights of success. As he navigates the evolving healthcare services landscape, John remains committed to leveraging his leadership skills and business acumen to create value for all stakeholders.